The overall sentiment for FuboTV, a live TV and sports streaming provider, is mixed, with customers recognizing user-friendly features and channel variety, especially for sports. Several reviewers highlight live support availability and the value of recording live games. However, issues regarding persistent billing after cancellation, inconsistent streaming performances, and occasional customer service gaps are also mentioned, impacting trust for some subscribers.
Frequent themes include praise for specific channel offerings, responsive and personable customer support, and efficient resolution of technical problems. Users cite the platform’s appeal for sports fans and note successful interactions with human representatives. At the same time, ongoing complaints about billing, the inability to access particular sports channels, and buffering problems are recurring concerns. Some subscribers request greater flexibility in account management and pricing, particularly for families or shared accounts.
In summary, FuboTV's reputation is shaped by its strong sports programming and accessible service features, but persistent operational and billing criticisms affect customer confidence. In the streaming market, the company is appreciated for its technical solutions and live support, yet must address reliability issues and excessive billing reports to strengthen its standing.
Frequent themes include praise for specific channel offerings, responsive and personable customer support, and efficient resolution of technical problems. Users cite the platform’s appeal for sports fans and note successful interactions with human representatives. At the same time, ongoing complaints about billing, the inability to access particular sports channels, and buffering problems are recurring concerns. Some subscribers request greater flexibility in account management and pricing, particularly for families or shared accounts.
In summary, FuboTV's reputation is shaped by its strong sports programming and accessible service features, but persistent operational and billing criticisms affect customer confidence. In the streaming market, the company is appreciated for its technical solutions and live support, yet must address reliability issues and excessive billing reports to strengthen its standing.
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