Keens Steakhouse Reviews
Rated 4.6 based on 7565 Reviews
Steak Restaurants in New York
72 W 36th St., New York, NY 10018, United States
Published on
January 9, 2024
Last updated
July 10, 2025
Keens Steakhouse boasts a rich heritage and has established a strong reputation as a distinguished steakhouse in New York City. The historic allure and unique memorabilia, such as the collection of churchwarden pipes, contribute significantly to the dining experience, offering an atmosphere filled with character that many customers find irreplaceable. Patrons highlight the quality of the traditional steak and mutton chop offerings as standout items, often expressing a strong desire to revisit for these iconic dishes. Service experiences seem to vary highly, with instances of attentive and knowledgeable waitstaff enhancing the dining experience, while contrasting reports of inconsistent service have also surfaced. This inconsistency in service, alongside some critiques on food preparation and experiences of incorrect orders, present opportunities for improvement in ensuring a uniformly exceptional dining experience across all customer interactions.
Based on customer feedback, the mutton chop and prime steak, especially the Porterhouse steak for two, are highly recommended for their exceptional flavor and quality.
There have been mixed experiences reported. Some guests have been able to order from the regular menu at the bar, while others have been restricted to bar food only. It is suggested to check with the staff beforehand.
Yes, many customers have noted the unique historical ambiance and distinctive memorabilia of Keens Steakhouse as integral to the overall dining experience, adding to its charm and appeal.
Enormous steaks & signature mutton chops served in a maze of clubby, wood-paneled rooms.
