The overall reputation of Kanpai Sushi is characterized by a mix of positive customer experiences highlighting the quality of food and specific dishes, as well as notable negative experiences pertaining to service issues. The reviews collectively suggest that while the restaurant offers flavorful and creatively presented sushi, along with other Japanese dishes, there are operational inconsistencies that impact the dining experience. Positive remarks often emphasize the freshness and taste of the sushi, the variety of the menu, and pleasant dining ambiance. Conversely, recurring negative feedback revolves around slow service, issues with booking and seating, and a lack of communication from the staff, leading to frustrated customers. Additionally, there are mentions of portion sizes being unpredictable, which has caused some dissatisfaction among patrons.
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