Read Just You 44 Reviews Summary 2025

COLIN BROAD rated Just You 2 stars

a year ago

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I went on a spirit of an India trip with Amritsar add on. It looks good in the brochure, but things aren’t always as they seem. If like me you like a toilet break every two hours (discussed with the company in depth in advance) or have a hidden disability. then this holiday is not for you - use a different holiday company! Their planned toilet stops are every 3.5 hours, so ladies bring your pads and gents be prepared for “natural stops” while all the passengers watch you out the window or bring a bottle and a blanket as a screen. The Taj Mahal in Agra was good, along with the two trips to the Ganges river and the Golden Temple at Amritsar too. Rarely are you in the same spot for more than one night and a 6 hour daily coach or train journey became the norm. It was a shame that there was not an opportunity to enjoy the hotels that we’d obviously paid a lot of money for. If you’re looking for tigers in the game park, don’t get your hopes up. 99% unlikely. It is also a disappointment that there is little opportunity to explore the areas in the major cities that we’d traveled too If you are lucky enough to find some companionship from the opposite sex and wish to be bring them “home” this is frowned upon by the company - even if you have paid extra due double occupancy as required by the hotel I received a letter on holiday basically saying that the two hourly toilet stops required (and discussed in advance) due to diabetes was a disruption to the schedule. That photos sent to me by a girlfriend were “illicit”. Photo uploaded - make your own mind up” Also that managing to get lucky a couple of times and bringing them back to the hotel was an issue - very strange due a so called singles holiday

Aileen Clarke rated Just You 2 stars

5 months ago

Just returned from New Zealand travelling for the first time with Just You. They advertise groups usually no more than 25 travellers. There was 37 in this group. Everyone expressed there concerns at size of group. Guide contacted JY and relayed their response.." It is what it is". How caring. The group size impacted on coffee/comfort breaks and booking into hotels ( chaos). The guide struggled to interact with all of the group though he clearly had his favourites. At the Auckland airport on the very first day of arrival the guide laft a solo female traveller behind at the airport. As she said later there was no indication where the group were meeting at the airport. Fortunately a very able lady and in a very English country. I was hoping to do future trips with JY but don't have confidence in them. Sorry I cannot recommend this tour company.

Paula Thomas rated Just You 1 stars

5 months ago

I went for my first holiday alone to Lake Garda in Italy with JustYou in September 2023. I hadn't found anything but good reviews when I researched before booking. The cost seemed high, but I thought that was because we would be well looked after. One of my main reasons for booking this holiday was because the information said we would see Roman sites on Sirmione. The first surprise was that the Tour Director was a last minute replacement. He had no on the ground knowledge and did not speak Italian. The coach from the airport did not have seat belts that worked. The hotel was not as expected. It was supposed to have a spa but had only a sauna - which required 45 minutes notice - and a small and uninviting outdoor swimming pool. However, that was minor compared with the food. We had 4 meals in the hotel. The first meal was a total shock to me as it was not acceptable by any reasonable standards - and neither was it in accordance with the JustYou information. The starter was a small heap of spaghetti flavoured with oil infused with garlic and chilli. After that we were served a one-egg omelette with some spinach as a filling - plus one tablespoon of a red pepper/mushroom etc mix. Dessert was a tiny lemon sorbet with probably raspberry coulis underneath. Minimal protein and no vegetables worth mentioning. It became fascinating to see what would be served, even after the many complaints raised about the food on the second night (pizza, pizza and more pizza - no vegetables and just cheese, no meat or fish). The final night was the nadir for me - saffron risotto made with long grain rice and no saffron, followed by thin pieces of pork in oil infused with lemon - and just 5 chunky chips. Halfway through eating this my pok turned out to be raw. As for the trips, we visited Sirmione but were told there was no time to see the Roman ruins. Neither was there time to see inside the Scaliger Castle. That was the pattern of the guided days - coach journeys followed by local guides talking at length about things and no time to see inside anything. Plus, entrance to anything was an extra cost. The group was great and the 2 days when we did our own thing turned out very very well - but I was paying for a guided holiday. The holiday was not value for money - and the food was simply not of a reasonable standard. Complaints at the time did nothing to improve matters. I complained in detail to JustYou after the holiday. They offered me £100 as a goodwill gesture - subject to a non disclosure agreement! I took this to be a standard response. I felt they had not considered specific issues, personal to me, at all. I refused the offer and referred the matter to ABTA. Their response to ABTA was to say that it would be unfair to other complainants on the same holiday to increase the offer. It seems that JustYou has been a good company for solo holidays in the past. Most recently there are simply too many complaints like mine - and especially about poor food. If this holiday had gone well I had planned to go to Japan with them in 2025. They have lost that business and other potential clients' business - and not because of what went wrong on my holiday. Mistakes happen, it's how they are dealt with that matters.