Get Trustguide AI reviews widget free
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.

Jd Sports Manchester Reviews

Rated 3.9 based on 1407 Reviews

Sports Shops in Manchester

Barbarolli Mall, 16-18 Arndale Centre, Barbarolli Mall, Manchester M4 3AB

Published on
April 12, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Jd Sports Manchester's customers had a positive experience.

Positive
80%
Neutral
Negative

Ratings

As of Based on revies as of

Score

As of Based on revies as of

Got a busrning question about ?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

What Customers Are Saying About Jd Sports Manchester?

Trustguide extracts key phrases from reviews about Jd Sports Manchester and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 1407 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Jd Sports Manchester's publicly available reviews View source

Amna Zahid rated Jd Sports Manchester 1 stars
a month ago
This is some text inside of a div block.
Such a bad experience been there a few times staff treat us like trash. My mum wanted to but these shoes for someone I asked the staff if they had a size 3 he said we do and said he will go get it. My mum and were waiting for almost 20 minutes he still didn’t come. We asked where the shoes were they told us that they don’t have a size 3 and we told them how we were waiting for almost 20 minutes and no reply they told us that we should have told them before and they only have an odd shoe. They don’t care about there customers. Don’t recommend!
DHARi ALMUTAIRI rated Jd Sports Manchester 1 stars
2 months ago
What a trashy store. No matter how courteous I tried to be to the staff in the trainers section they still treated me like I was the filthiest human being they have ever met. I am absolutely puzzled and I genuinely mean it. I wasn't being a nuisance and I had my eye dead set at a specific pair. I tried two sizes and picked what I wanted. I will be fair to everyone else especially in the reception, they were nice people and were sympathic to my complaints.
Al Tommo rated Jd Sports Manchester 1 stars
2 months ago
Will not step foot in here again, absolutely disgusting customer service! Waited in the queue which was not an issue, i got to the till, a young assistant took the tracksuit off me didn't even make eye contact to which i said thank you, she was more interested in having a conversation with her friend, she was then looking for the tag to scan and couldn't find find one, again without looking at me she said "there's no tag do you want to go and get another?"...i then said no thanks ill take my custom elsewhere. This place has really gone down in the ranks, i worked here myself many years ago, its now full of young kids who have no customer service skills whatsoever. Poor

Reviews Summary

The overall company reputation of JD Sports, according to the latest reviews, points towards significant dissatisfaction with the customer service experience. A recurring theme in the feedback is the perceived inattentiveness and rudeness of staff members toward customers. Multiple reports of long wait times for assistance and at checkout, coupled with employees appearing to prioritize conversations amongst each other over service duties, have tarnished the customer experience. Issues with stock availability also emerge, where customers were told of available sizes only to be kept waiting futilely. Despite some comments on the wide selection of merchandise, the negative impressions predominantly reflect a concerning trend of poor staff training and lack of effective communication, resulting in a frustrating shopping environment. This unfavorable sentiment seems to be a current trend and represents an area in dire need of attention and improvement.
Read more

Frequently Asked Questions About Jd Sports Manchester

What is the range of products available at JD Sports?

JD Sports offers an extensive range of training shoes and accessories for men, women, and children, including infants. The selection includes, but is not limited to, shoes, dry fits, caps, gloves, and bags.

How would you describe the customer service at JD Sports?

Recent reviews suggest that the customer service at JD Sports can be quite lacking, with staff often perceived as rude, uninterested, and inattentive. However, this may vary by location and individual staff members.

Are there any common issues with purchasing products in-store at JD Sports?

Customers have reported issues with staff communication, long wait times for service and at checkout, and experiences of receiving incorrect product sizes or damaged items. It may be prudent to verify product availability and condition in-store before completing a purchase.

About Jd Sports Manchester

Sports Shops
Retail chain specializing in designer branded training shoes, casual sportswear and accessories.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15950781615438454467

How was your experience at Jd Sports Manchester?

Top rated companies in Sports Shops

LD Mountain Centre logo
LD Mountain Centre

Rated 3.7-Star

HOTGOLF logo
HOTGOLF

Rated 4.5-Star

GO Outdoors logo
GO Outdoors

Rated 4-Star

Nevisport logo
Nevisport

Rated 4.3-Star

Kitlocker logo
Kitlocker

Rated 4.3-Star

Sports Direct logo
Sports Direct

Rated 3.2-Star

WMP Eyewear logo
WMP Eyewear

Rated 4.8-Star

Up & Running Leeds City Centre logo
Up & Running

Rated 4.6-Star

Install Trustguide reviews widget on your website
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.