JAN-PRO Cleaning & Disinfecting of Atlanta logo

Jan-Pro Reviews Summary

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Office Cleaning Companies | Atlanta, GA

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881 Franklin Gateway SE #405, Marietta, GA 30067, United States

Trustguide Rating

TrustScore®
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Jan-Pro?

As of Apr 02, 2024, 371 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Jan-Pro's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 2, 2024
Last updated
April 2, 2024

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Jan-Pro's customer reviews analysis

JAN-PRO Cleaning & Disinfecting of Atlanta generally enjoys a positive reputation, as seen in recent client testimonials. Customers repeatedly commend the company for its reliability, responsiveness, and the quality of the service provided. Feedback centers around the effectiveness of the training programs, the professionalism of the cleaning staff, and the positive outcomes apparent in both the cleanliness of the facilities serviced and the satisfaction with the business support provided. Integral figures like Mrs. Linda, David Ross, Noel, Josh, Kevin, George, and Telli, are frequently mentioned for their exceptional service. The company is praised for its comprehensive and hands-on training classes, which inspire and equip trainees to build successful businesses. Moreover, the customer experience is often described as delightful with a notable emphasis on the clear, consistent communication, and proactive problem-solving approach of the JAN-PRO team.

Positive Feedback

Customer feedback for JAN-PRO Cleaning & Disinfecting of Atlanta is predominantly complimentary, with recurrent praise for the company's personnel and services. Notably, the efficiency of Mrs. Linda and the detailed, insightful training provided by David Ross are highlighted as notable assets to customers. Noel is singled out for his outstanding and dependable cleaning services across multiple wedding venues. Additionally, the business consulting and support functions are recognized, with clients expressing satisfaction in the growth of their businesses with guidance from the Jan-Pro team. The training classes offered are also lauded for being motivational and providing special skills relevant to the industry. Finally, the feedback consistently mentions the positive, pleasant experiences when engaging with the JAN-PRO team members, who are described as quick to address concerns and very pleasant to work with.

Concerns and Threads

While the reviews provided do not explicitly relay negative feedback regarding JAN-PRO Cleaning & Disinfecting of Atlanta, it is important to remain vigilant about the potential for issues that are not highlighted in this set of reviews. The absence of criticism in the reviews may not fully represent diverse customer experiences, and there may be areas of improvement that are not discernible through these testimonials alone. Potential clients should seek out further information to ensure a comprehensive understanding of the company's performance, including areas such as punctuality, thoroughness, cost, and customer service consistency, which are critical in evaluating a cleaning and disinfecting service provider.

Frequently asked questions about Jan-Pro

What kind of training does JAN-PRO Cleaning & Disinfecting of Atlanta offer?

JAN-PRO of Atlanta offers comprehensive training programs that include inspirational classes, hands-on experiences like the Initial Cleaning cohort, and special skills development to help build your business. They focus on all areas of commercial cleaning and provide detailed information to equip trainees for success.

Can I expect reliable communication and responsive service from JAN-PRO cleaners?

Yes, according to customer reviews, JAN-PRO staff, such as Mrs. Linda and Noel, are known for being quick, reliable, and consistently communicating with clients to ensure top-notch service and prompt problem-solving.

Does JAN-PRO Cleaning & Disinfecting of Atlanta accommodate the cleaning needs of multiple venues?

Yes, reviewers have noted that JAN-PRO cleaners, like Noel, can efficiently handle the cleaning requirements of various facilities, including multiple wedding venues, demonstrating the company's ability to manage diverse and multiple cleaning contracts effectively.

Recent customer reviews and testimonials for Jan-Pro

Jan-Pro
Bo Phillips
5-Star
4 months ago
What a great company! I definitely recommend Jan-Pro for any of your needs. They are always such a delight to work with. Mrs. Linda is so quick, reliable, and responsive!! We love having her help in keeping our establishment sparking.
Jan-Pro
Chymere Casteel-Neal
5-Star
a month ago
So far great ! Training classes were very inspirational! They even offer classes for special skills to build your business!
Jan-Pro
nell's goddess boutique
5-Star
2 weeks ago
David Ross (Business Conultant) was a great instructor, very informative and answered every question to the best of his ability. I look forward to working with him directly.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Jan-Pro's customers had a positive experience.

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Jan-Pro

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
371
reviews
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About Jan-Pro

Office Cleaning Companies
JAN-PRO Franchising International, Inc. was founded in 1991, growing from a single business into an international franchising operation. This modern twist on a traditional family business, offers dedicated franchise owners the ability to start and grow their own commercial cleaning business tailored to their individual lifestyle. JAN-PRO Cleaning & Disinfecting operates in the commercial cleaning franchising industry and licenses its master franchise owners and unit franchisees under the JAN-PRO® trademark. JAN-PRO has grown from a single business into an international franchising operation that now has over 99 master franchise offices in five countries.
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