James Murphy, Chm, Frcs(Plast) - Manchester Plastic Surgery Reviews

The reviews for Spire Manchester Hospital indicate a generally positive experience for a majority of patients, particularly noting the quality of care, professionalism, and empathetic demeanor of its staff. Praise has been consistently given for experiences across various departments, including surgical procedures, consultations, and aftercare services. Patients appreciated the thorough and comforting communication from consultants and staff, as well as the attentiveness to post-operative needs and the follow-up care provided. The facility's amenities, such as the accessibility of wheelchairs, comfort of the rooms, and complimentary services like parking and food, have been positively highlighted. Small personal touches, like gifts for pediatric patients, were also fondly mentioned, enhancing the overall patient experience. However, it is not without its criticisms. Issues have been reported regarding administrative matters, particularly communication inefficiencies and processing errors, such as a lack of attention to referral details. Moreover, there are instances of negative interactions with specific consultants who were described as dismissive, leading to dissatisfaction with the level of care and the thoroughness of consultations. These complaints, while less frequent, are considerable and reflect upon the hospital's reputation, indicating room for improvement in patient interaction and administrative protocols.

Spire Healthcare is a leading independent hospital group in the United Kingdom. We deliver high standards of care, with integrity and compassion and from high- quality facilities to our insured, Self-pay and NHS patients. From our 39 hospitals, 10 clinics and a Specialist Cancer Care Centre across England, Wales and Scotland, we provide diagnostics, in-patient, daycase and out- patient care.Working in partnership with over 3,800 experienced consultants, our hospitals deliver tailored and personalised care.