Trustguide extracts key phrases from reviews about Jamba Juice and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Jamba Juice's customers had a positive experience.
Positive
Neutral
Negative
Jamba Juice Ratings
4
As of Based on 318 revies as of Mar 19, 2024
Jamba Juice Score
As of Based on 318 revies as of Mar 19, 2024
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Customer Reviews
As of Mar 19, 2024, 318 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Jamba Juice's publicly available reviews View source
Quanda Bee rated Jamba Juice4 stars
8 months ago
Belgian Waffle Parfait with Coconut Whip😋 My FAVORITE. OMGoodness. You have to Try This. I travel from Louisiana just to get my hands on another bowl 😆. It made with Sweet Belgian Waffle, Berries, Granola and coconut whip. Perfect combination for my taste buds. I also order the PB smoothie. Great amount of peanut butter to satisfy my appetite. I coming back soon. Thanks Staff for your Great Customer Service ⭐️⭐️⭐️⭐️⭐️
P l rated Jamba Juice4 stars
a month ago
I just wanted to give a shout out to Hazel. I started going here on my way home from work and she has been absolutely amazing. Super sweet girl, and makes sure that the customers are happy. Because of her, I will continue to come here!!
Roxie White rated Jamba Juice4 stars
a month ago
I met one employee from New York. He was very kind toward my son and I . When we walked in he spoke and I told a few jokes and it was a blast. 😂 It's a good place to visit. The smoothies are great.
Reviews Summary
The overall reputation of Jamba appears to be positive among customers, with standout mentions of specific menu items and commendations for outstanding customer service. Patrons often express satisfaction with the taste and quality of Jamba's offerings, such as the Belgian Waffle Parfait and various smoothies. Staff members, like Hazel, are frequently noted for their positive and customer-oriented attitude, contributing significantly to the company's reputation. Regular patronage is fueled by consistent experiences that are both welcoming and enjoyable. However, there are concerns regarding service consistency, highlighted by an instance of poor service involving an unhelpful and seemingly rude employee. The limited operational functionality of equipment prior to the store's closing time has also raised frustrations among customers seeking specific beverages. These negatives, while less common, serve as critical feedback for Jamba to address in order to maintain and enhance its customer service quality.
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Frequently Asked Questions About Jamba Juice
What are some customer favorites at Jamba?
Customers frequently praise Jamba's Belgian Waffle Parfait with Coconut Whip and various smoothie bowls for their delicious flavors and high quality.
How does Jamba handle customer service?
Customer service at Jamba is generally well-regarded, with staff members often being praised for their friendliness and attentiveness. However, there are isolated instances of poor service that have affected the customer experience.
Is there any inconsistency in Jamba's store operational hours?
Customers have reported discrepancies in operational functionality, such as equipment being unavailable before the posted closing time, which has led to disappointment when certain products cannot be prepared.
Colorful counter-serve chain for health-focused fruit smoothies, juices & light bites.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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