Get Trustguide AI reviews widget free
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
J3 Debt Solutions Limited logo

J3 Debt Solutions Limited Reviews

Rated 4.8 based on 170 Reviews

Financial Services in Glasgow

Suite 144, 1 W Regent St, Glasgow G2 1RW

Published on
September 3, 2025
Last updated
September 3, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of J3 Debt Solutions Limited's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

Got a busrning question about ?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

What Customers Are Saying About J3 Debt Solutions Limited?

so professional and understanding

pleasant and helpful

incredible help

supportive and non-judgmental

genuinely want to help you

super helpful and made my whole experience so simple

so supportive and kind

Trustguide extracts key phrases from reviews about J3 Debt Solutions Limited and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 03, 2025, 170 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of J3 Debt Solutions Limited's publicly available reviews View source

becky cockerill rated J3 Debt Solutions Limited 1 stars
3 months ago
This is some text inside of a div block.
Spoke to a really nice chap Jacob, who said they could help and was really nice and understanding.i felt a weight lift a little. He booked me in for call at 2:30 later that day. The call never came. When I whatsapped the company they advised I had spoken to someone (Jacob) I advised I was BOOKED in for a follow up call, that never came. The first person I spoke to on WhatsApp was lovely. The second didn’t introduce themselves and was rude and argumentative. Don’t waste your time with this company. Jacob, go elsewhere! You’re a credit to a let down ‘company’ and can put yourself to better use somewhere of value!
Lesley rated J3 Debt Solutions Limited 1 stars
Edited a week ago
Do not use this Company. They use and accept referrals from unregulated debt advice companies. They breach their own agreements. They accept agreements without a witness signature, despite it explicitly being stated as a requirement in a legally binding document, breaching the legislation and regulations. They fail to investigate issues when you highlight them. They fail to respond to complaints within their own SLAs. They enter you into an agreement despite you stating you feel harrassed by them.. they email you and text you constantly to get you to enter into it. A breach of the Bankruptcy Act btw! They fail to advise you when increasing your term. They add extra fees on that are not listed in the agreement. They don't advise you the effects of changing payment values. They add your property in as herited without getting independent surveys. Then claim they got one done but no one enters your property to survey and they can't produce the survey. Recently I've also been subjected to extortion, coercive and manipulative tactics to get me to pay more money. They stated they would waive their fees 'on the condition' that I increase my payments to them, they subsequently threatened to resign from the deed if I didn't increase my payments. Honestly the worst thing to ever deal with mentally.
Chris Davies rated J3 Debt Solutions Limited 5 stars
Edited a week ago
Absolutely fantastic company. Dealt with Julie, Terry and Pamela. All so professional and understanding. I would highly recommend this company. Peace of mind and gives you a future. Many thanks

Reviews Summary

The overall sentiment from customer reviews about J3 Debt Solutions is strongly positive, with most reviewers commending the company’s professionalism, support, and knowledgeable staff. Reviewers consistently note staff members by name, describing empathetic and patient service, efficient handling of debt matters, and the relief provided by clear communication. However, a few reviews detail missed appointments, poor follow-up, and negative customer service interactions.

The most frequent themes include staff professionalism, non-judgmental support through sensitive situations, rapid response, and the efficient management of debt arrangements. Customers praise the streamlined process, consistent feedback on step-by-step communication, and the ability of the team to handle complex or stressful financial circumstances. A handful of reviewers express concerns about procedural errors, lack of follow-up, and dissatisfaction with contract transparency and complaint handling.

Overall, J3 Debt Solutions is regarded as a reputable insolvency and debt solutions provider for individuals seeking support in the UK. Consistent praise for empathetic staff, smooth onboarding, and problem resolution reinforce its reliability for consumers seeking debt management assistance.
Read more

Frequently Asked Questions About J3 Debt Solutions Limited

Will J3 Debt Solutions communicate updates throughout the process?

Yes, reviews indicate J3 Debt Solutions keeps clients informed at every stage. Staff provide regular updates by phone, email, and chat, explaining all changes and next steps to ensure customers understand their situation and progress.

Are staff at J3 Debt Solutions compassionate and non-judgmental?

Multiple reviews highlight the team’s empathetic and supportive approach. Staff are praised for listening to personal circumstances, offering advice without judgment, and spending extra time to ensure clients feel comfortable and informed.

What happens if a call from J3 Debt Solutions is missed or not received?

Some reviewers mention missed follow-up calls. If this occurs, clients may need to contact customer service again to rearrange the appointment and clarify next steps.

About J3 Debt Solutions Limited

Financial Services
J3 Debt Solutions provides insolvency and debt management services for individuals seeking solutions to financial difficulties. The company operates in the financial services sector and offers guidance by helping customers organize and negotiate debt repayment plans.

The company’s operations center around direct communication with clients through phone, email, and online chat. Staff members guide clients through eligibility, documentation, negotiations with creditors, and complete arrangements for repayment solutions. Client support appears to be available throughout the process, with personalized case management.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
17875025651739149209

How was your experience at J3 Debt Solutions Limited?

Top rated companies in Financial Services

My Debt Plan Ltd logo
My Debt Plan Ltd

Rated 4.5-Star

Trust Deed Scotland logo
Trust Deed Scotland

Rated 5-Star

Leasing Options Ltd logo
Leasing Options Ltd

Rated 4.9-Star

Moneyline logo
Moneyline

Rated 4.8-Star

Creditplus logo
Creditplus

Rated 5-Star

Creation Finance logo
Creation Finance

Rated 4-Star

Midland Credit Ltd logo
Midland Credit Ltd

Rated 4.7-Star

Nationwide Finance Ltd logo
Nationwide Finance Ltd

Rated 4.7-Star

Install Trustguide reviews widget on your website
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.