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iMobile - Leeds logo

Imobile Reviews

Rated 3.9 based on 59 Reviews

Mobile Phone Shops in Leeds

38a Lands Ln, Leeds LS1 6LB

Published on
April 9, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Imobile's customers had a positive experience.

Positive
80%
Neutral
Negative

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Imobile?

Trustguide extracts key phrases from reviews about Imobile and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 59 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Imobile's publicly available reviews View source

Courtney Stables rated Imobile 1 stars
2 months ago
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I bought 3 phone cases today Iphone XR, 8plus and A14 samsung The iphone 8 plus screen wasn’t even in it and the XR screen was replaced with a 6 And the A14 was the only one actually in it Didnt get a receipt so cant return but it really upset me
Lubna B rated Imobile 1 stars
6 months ago
Friendly staff, efficient service and reasonably priced. Did a great job repairing my cracked phone screen. I was surprised that they even had my screen in stock as my phone's android and a few years old. Recommend if you need your phone repaired.
Fabian Cullaigh rated Imobile 1 stars
6 months ago
Great service! Went in to get my charger port fixed, they cleaned it up gave me a screen protector and a case all for such a good price! The lady who served me was so friendly and chatty as well, as were everyone else in the shop! Will definitely be recommending to my friends for phone repairs! Thanks guys :)

Reviews Summary

Analysis of recent customer feedback for iMobile - Leeds reveals a mixed overall company reputation, with both commendations and concerns raised by patrons. On the positive side, reviewers highlight the staff's friendliness, efficient service, and fair pricing, particularly praising the promptness in handling repairs, even for older phone models. Customers also appreciate the extra services, such as free add-ons (screen protectors and cases) during repairs, overall approachability, and the willingness of the company to provide helpful advice without charge when they couldn't fix the issue. Conversely, negative experiences reported by multiple reviewers focus on instances of perceived deception and overcharging, such as selling non-functional or incorrect replacement parts and charging excessively for items like SD cards. Instances of charging for services not rendered and a lack of transparency and professionalism are also called out, contributing to a perception of untrustworthy business practices.
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Frequently Asked Questions About Imobile

What is iMobile - Leeds's reputation for phone repairs?

The reputation for phone repairs at iMobile - Leeds is mixed. While many customers report positive experiences with friendly staff, efficient and reasonably priced repairs, there are also reports of dissatisfaction due to experiences with incorrect parts being used, overcharge, and perceived scams.

Do iMobile - Leeds offer any additional services with repairs?

Yes, some customers have mentioned receiving additional services such as free screen protectors and cases with their phone repairs. However, it is advisable to confirm what's included at the time of repair.

If I have an older phone model, can I expect iMobile - Leeds to have the necessary parts for repair?

Customers have noted that iMobile - Leeds successfully provided parts for older phone models, but it's always best to confirm the availability of specific parts for your phone model before visiting.

About Imobile

Mobile Phone Shops
At iMobile Leeds, we understand the integral role your mobile device plays in your life. When your iPhone is in need of repair, you want a trustworthy and reliable partner to get it back in optimal condition. Look no further - we are your premier choice for iPhone repair in Leeds. While our expertise lies in iPhone repairs, we're not limited to Apple devices. At iMobile, we provide comprehensive phone repair services for various mobile brands and models. Our services encompass screen replacements, battery replacements, software troubleshooting, and more. No matter the issue, you can trust us to deliver quick and reliable solutions. Come visit us for a complete, one-stop-shop experience and see your device transformed into its former glory.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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