IG Reviews
Rated 3.6 based on 524 Reviews
Financial Services in London
Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA
Published on
September 20, 2025
Last updated
September 20, 2025
always so helpful, professional, and friendly
very satisfied
Very easy to use platform
Great customer response
outstanding experience with IG International's customer service
responsible, friendly and professional
easily and fun to navigate
fully satisfied
excellent Help and Support team
the response time was fantastic
Reviews consistently indicate that IG Trading provides rapid and effective customer support, both via online chat and email. Many customers highlight quick response times and thorough issue resolution for a range of queries, including deposits, withdrawals, and platform navigation.
Some reviewers mention delays with fund withdrawals, notably over weekends or when buyer-side settlement is required. However, support teams are described as helpful in providing reassurance and updates, with most payment issues eventually resolved.
The platform is designed for intuitive navigation and rapid access, providing real-time data, trading alerts, charting tools, and easy deposit/withdrawal functions. Customers highlight the platform’s ease of use and responsive design for trading on the move.