How does Icing On The Ring accommodate customers with specific budgets for rings?
Icing On The Ring works collaboratively with clients to understand and respect their budgets. Staff members like Ani are noted for their ability to navigate within customers' financial parameters to ensure they receive their ideal rings without compromising on quality.
Can I customize my ring at Icing On The Ring, and how does the process work?
Yes, Icing On The Ring offers customization options for rings. Customers can participate in the design process, receiving expert assistance from staff like Raffi who guide them through modifications and provide educational explanations during the creation of their unique piece.
What is the level of customer service provided by Icing On The Ring?
Customers report an extraordinary level of customer service. Sales representatives approach client interactions with patience, thorough knowledge, and integrity, focusing on education over upselling. Consistent communication and personalization are cornerstones of the service provided.