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Icing On The Ring Reviews

Rated 4.9 based on 151 Reviews

607 S Hill St #316, Los Angeles, CA 90014, United States

Jewellers | Los Angeles, CA

Published on
June 10, 2024
Last updated
June 10, 2024

Reviews Summary

Icing On The Ring demonstrates a distinguished company reputation, characterized by exceptional customer experiences as reflected in recent reviews. Customers praise the tailored, individualized service they receive, highlighting the patience, knowledge, and honesty of the representatives. Specifically, the staff, including Vic, Ani, Leandra, and Raffi, are commended for their dedication to educating customers on their choices, rather than pressuring sales. Personalized guidance in selecting and customizing rings is frequently mentioned, with numerous reviewers expressing satisfaction with the final products. The provision of high-quality rings at unbeatable prices, coupled with proactive communication and an understanding of customer budgets, reinforces the company's acclaimed reputation. A strong theme of trust is evident, with customers feeling welcomed, well-informed, and appreciated. This inclusive approach ensures high levels of customer satisfaction and loyalty.
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What Customers Are Saying About Icing On The Ring?

excellent experience

worked with our budget

absolutely in love

exceeded expectations

whole process so effortless

utmost professionalism and warmth

happy to work with me

entire process fun, stress free, & easy

wonderful experience

extraordinarily helpful, informative, and patient

Trustguide uses AI to extract key phrases from reviews about Icing On The Ring and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Icing On The Ring's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Icing On The Ring Ratings

5

As of Based on 151 revies as of Jun 10, 2024

Icing On The Ring Score

100%

As of Based on 151 revies as of Jun 10, 2024

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Customer Reviews

As of Jun 10, 2024, 151 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Icing On The Ring's publicly available reviews View source

Narek Israelyan rated Icing On The Ring 5 stars
6 months ago
I had an excellent experience with Vic at Icing on the Ring. I visited the shop over the holidays with a general idea of what I wanted for an engagement ring, and he guided me through the entire selection process. He was very knowledgable, kind, and patient. Since I lived in another state, he sent me high definition videos of multiple styles and sizes so I could make an informed decision. The price was unbeatable as well. I couldn't be happier with the way it all turned out. Most importantly - she said yes.
Selina Barnett rated Icing On The Ring 5 stars
5 months ago
My husband and I knew exactly what we wanted our wedding rings to look like, we found Icing On The Ring and immediately made an appointment to pick out rings. We met with Ani, shared our budget, tried on lots of rings and decided on what we want. Ani was so sweet and worked with our budget perfectly to make sure we were getting our dream rings. The rings were ready for pickup so quick and were even better than we were imagining! We love them so much and couldn't recommend Icing On The Ring enough! We are so happy we came across them!
Ashwini Ganpule rated Icing On The Ring 5 stars
5 months ago
My boyfriend and I got our ring from here, and while we haven't made it official *yet,* we have been absolutely in love with our purchase! We spent 6 months just browsing and thinking and shopping around at other stores, but Leandra was always there to take care of us when we went in. We had a disappointing experience trying to buy a stone somewhere else, but where they failed, Icing on the Ring succeeded in spades. When we decided to customize our ring, Leandra was super responsive and helpful and kept us updated on every step of the way. I am in LOVE with my GORGEOUS ring and the EXCELLENT customer service at Icing on the Ring (and also my boyfriend I guess 😜)

Frequently Asked Questions About Icing On The Ring

How does Icing On The Ring accommodate customers with specific budgets for rings?

Icing On The Ring works collaboratively with clients to understand and respect their budgets. Staff members like Ani are noted for their ability to navigate within customers' financial parameters to ensure they receive their ideal rings without compromising on quality.

Can I customize my ring at Icing On The Ring, and how does the process work?

Yes, Icing On The Ring offers customization options for rings. Customers can participate in the design process, receiving expert assistance from staff like Raffi who guide them through modifications and provide educational explanations during the creation of their unique piece.

What is the level of customer service provided by Icing On The Ring?

Customers report an extraordinary level of customer service. Sales representatives approach client interactions with patience, thorough knowledge, and integrity, focusing on education over upselling. Consistent communication and personalization are cornerstones of the service provided.

About Icing On The Ring

Jewellers
Family-owned jewelry store featuring engagement & wedding rings, with customizations done in-house.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.