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I. Gorman Jewelers Reviews

Rated 5 based on 135 Reviews

1133 20th St NW Ll1, Washington, DC 20036, United States

Jewellers | Washington, DC

Published on
June 11, 2024
Last updated
June 11, 2024

Reviews Summary

I Gorman Jewelers enjoys a sterling reputation accentuated by consistent exceptional customer experiences across several interactions. Reviews commonly highlighted the professional, friendly staff, notably Bonnie and Adam, who are commended for their accommodating and patient services. Custom design and jewelry repair services are particularly praised, with staff members offering frequent updates and personalized attention throughout the process. Customers frequently noted the fairness in pricing, even when repairs turned complex. The range of products, including modern and unique jewelry pieces, has garnered positive feedback, contributing to the perceived high quality of the store's offerings. There seems to be significant customer loyalty, as indicated by the numerous mentions of repeat business for various jewelry needs. Overall, there is a recurring theme of trust and satisfaction, resulting in highly recommended experiences by customers.
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What Customers Are Saying About I. Gorman Jewelers?

truly wonderful experience

friendly and patient

exceeds expectations

modern and unique looking

charming characters

presentation was classy

can't recommend this place enough

absolutely loves it

wonderful pair

exceeded my nebulous dreams

Trustguide uses AI to extract key phrases from reviews about I. Gorman Jewelers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of I. Gorman Jewelers's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

I. Gorman Jewelers Ratings

5

As of Based on 135 revies as of Jun 11, 2024

I. Gorman Jewelers Score

100%

As of Based on 135 revies as of Jun 11, 2024

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Customer Reviews

As of Jun 11, 2024, 135 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of I. Gorman Jewelers's publicly available reviews View source

Claudia Steiner rated I. Gorman Jewelers 5 stars
2 months ago
I brought a necklace in for repair recently and had a truly wonderful experience. Bonnie worked with me from start to finish in dealing with what turned out to be a more complicated repair than I had believed, updating me via email regularly and treating me graciously, kindly, and professionally when I went in to drop off, address the complication, and then pick up. Their pricing was more than fair considering all the love that went into repairing my favorite necklace. I would highly recommend Gorman if you're seeking fair priced, high quality repair and knowledgeable, friendly, professional staff.
Elena M rated I. Gorman Jewelers 5 stars
3 months ago
I was looking for jewelry repair (shorten a few gold chains and restring pearls) and after getting a couple of quotes I decided to make an appointment at I Gorman. Both Adam and Nicole were so friendly. Adam was extremely helpful and patient during my appointment, and was there to assist me every step of the way. Overall, the service was top-notch, and I could not be happier with the results of my jewelry.
Joe Parel rated I. Gorman Jewelers 5 stars
3 months ago
No matter the business, it feels rare to find an establishment that excels in both quality and customer service. iGorman exceeds expectations on both counts! I’ve been there several times and always feel welcome and heard. Even when issues arise, the Bonnie and the rest of the Gorman family are quick to make things right. I will definitely be going back for any future jewelry needs.

Frequently Asked Questions About I. Gorman Jewelers

What types of jewelry repair services does I Gorman Jewelers offer?

I Gorman Jewelers provides a wide range of repair services, including complicated repairs and standard adjustments such as shortening gold chains and restringing pearls. They keep customers informed throughout the process and ensure a high standard of quality in the work they deliver.

Can I get custom-designed jewelry at I Gorman Jewelers?

Yes, I Gorman Jewelers specializes in custom-designed jewelry. Staff members, including noted individuals like Bonnie and Adam, work closely with customers to create unique and personal pieces that meet their vision and budget.

Is I Gorman Jewelers able to accommodate urgent jewelry purchase requests?

Yes, I Gorman Jewelers has a track record of accommodating urgent requests, ensuring that purchases are made and delivered promptly without sacrificing the quality or presentation of the jewelry, even during busy holiday seasons.

About I. Gorman Jewelers

Jewellers
Sleek & elegant storefront showcasing modern fine jewelry, including wedding & engagement rings.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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