Heritage Investigations & Surveillance, Inc. is depicted in the reviews as a dedicated and responsive company, with a particular strength in carrying out investigative tasks. A majority of the feedback acknowledges the company's efficacy in providing help when needed. Highlighted is the long-term relationship between customers and the company, suggesting a history of reliable service. However, the customer experience appears to be inconsistent, as evidenced by disparate accounts of customer service engagement. While one client has lauded the continuous high-quality service over a substantial period, another has reported a concerning drop in communication after payment was made, marking a serious complaint about the company's follow-up and documentation practices. This dichotomy in the customer experience is indicative of variability in service delivery, which is a critical factor for the company's reputation.
Read more
What Customers Are Saying About Heritage Investigations And Surveillance, Inc.?
very responsive and helpful
communication ceased
Trustguide uses AI to extract key phrases from reviews about Heritage Investigations And Surveillance, Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 33% of Heritage Investigations And Surveillance, Inc.'s customers had a positive experience.
Positive
33%
Neutral
0%
Negative
33%
Heritage Investigations And Surveillance, Inc. Ratings
5
As of Based on 4 revies as of Jun 19, 2024
Heritage Investigations And Surveillance, Inc. Score
33%
As of Based on 4 revies as of Jun 19, 2024
Got a busrning question about Heritage Investigations And Surveillance, Inc.?
Claim your profile. Tell the world about your key services, industry customers, or other valuable information.
Customer Reviews
As of Jun 19, 2024, 4 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Heritage Investigations And Surveillance, Inc.'s publicly available reviews View source
Darras Miller rated Heritage Investigations And Surveillance, Inc.5 stars
4 months ago
Great company very responsive and helpful. Definitely will do everything they can to get the job done. Thank you for your help!!
Christina Ramon rated Heritage Investigations And Surveillance, Inc.5 stars
6 years ago
I spent $1000 to have Adam surveil and serve a respondent. Not only was he unable to get her served, but he did not tender the required and appropriate documentation or affidavit.
I have called and left several messages as well as sent multiple emails but Adam Campbell and his son were much more responsive prior to getting paid; thereafter, communication ceased.
Robert H. Hanaford rated Heritage Investigations And Surveillance, Inc.5 stars
6 years ago
I have worked with Adam Campbell over the last 34 years on complex personal injury and criminal cases and have never been disappointed by the quality of service and integrity of him and his company. I have used Adam to locate and serve witnesses, obtain witnesses statements, photos and videos of crash scenes and surveillance work.
Frequently Asked Questions About Heritage Investigations And Surveillance, Inc.
What types of services does Heritage Investigations & Surveillance, Inc. offer?
Heritage Investigations & Surveillance, Inc. offers a range of investigative services including locating and serving witnesses, obtaining witness statements, gathering photos and videos of scenes, and performing surveillance work for complex personal injury and criminal cases.
About Heritage Investigations And Surveillance, Inc.
Heritage Investigations and Surveillance is a licensed Illinois Private Detective Agency that provides private investigators in Chicago, the suburbs, nationally and internationally. For 44 years our investigators have served the needs of clients looking for someone who can provide the answers they deserve.
Our investigators are specially trained and utilize professional tactics to discreetly monitor, follow and record a subject’s activities and interactions using a variety of cameras including High Def low light video cameras and mobile surveillance. As a result they can conduct surveillance regarding marital infidelity, child custody, insurance fraud and avoid detection.
We do this for YOUR PEACE OF MIND! Call Today
Expand
How is this report generated
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.