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Greener Living Lawn Care Service
Greener Living Lawn Care Service

Greener Living Lawn Care Service Reviews Summary

Lawn Care | Chicago, IL

What do customers say about Greener Living Lawn Care Service?

As of Feb 22, 2024, 127 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
February 22, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
127
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Greener Living Lawn Care Service's customer reviews analysis

An analysis of the recent reviews for Greener Living Lawn Care Service suggests that the company enjoys a generally positive reputation, with numerous customers praising various aspects of the service. Customers repeatedly commend the professionalism and politeness of the technicians, the effectiveness of the treatments, and the swift responsiveness to inquiries and concerns. Clients have also noted improvements in the condition of their lawns over time, including the resolution of weed and clover issues. However, there are indications of potential issues within the company's billing department, with at least one customer experiencing recurring overcharges and unprofessional interactions. This has marred the customer experience for those affected and is something the company may need to address to maintain its overall reputation.

Positive Feedback

Based on the customer feedback, several positive aspects of Greener Living Lawn Care Service emerge. The company is consistently praised for its employees, who are described as respectful, friendly, and professional. Customers appreciate the technicians' attentiveness to lawn care issues and their readiness to provide detailed explanations rather than high-pressure sales techniques. Effectiveness of the services is another notable strength, with clients reporting significant improvements in the appearance and health of their lawns, including reductions in weeds, clover, and other issues. Moreover, the company's approach of engaging customers during visits by discussing problems and potential treatments has been received favorably, contributing to an enhanced sense of personalized service.

Concerns and Threads

Despite the positive feedback, there are negative aspects worth mentioning concerning Greener Living Lawn Care Service. A recurring theme is dissatisfaction with the billing practices, as at least one customer has reported multiple instances of being overcharged. Moreover, this individual described the billing department's customer service as unprofessional, citing a lack of appropriate follow-through and rude communication. These financial discrepancies have led to frustration and the loss of at least one customer. Additionally, there is feedback suggesting upselling of unnecessary services, which could indicate a dissatisfaction with the company's sales practices. These negative experiences, particularly regarding billing and transparency, highlight areas for potential improvement.

Frequently asked questions about Greener Living Lawn Care Service

Are the technicians at Greener Living certified and knowledgeable?

Based on customer testimonials, technicians at Greener Living are frequently noted for their professionalism and politeness, implying that they are well-trained and knowledgeable in lawn care.

Can I expect Greener Living to be responsive to my lawn care concerns?

Yes, Greener Living has received positive feedback regarding their responsiveness to lawn concerns, with customers noting swift action to treat issues such as weeds when reported.

Does Greener Living have a reliable billing system?

There have been customer reports of a problematic billing system, with instances of overcharging and unsatisfactory encounters with the billing department, suggesting that reliability may vary. It is advised to monitor any charges carefully and reach out promptly if there are discrepancies.

Recent customer reviews and testimonials for Greener Living Lawn Care Service

Greener Living Lawn Care Service
Joyce Browne
5-Star
6 days ago
Greener Living has to be the best lawn care company I have ever had. Their employees are respectful, quick to respond with questions and reasonably priced. My lawn has never looked better. I highly recommend!
Greener Living Lawn Care Service
Amy Cleff-Holic
5-Star
2 months ago
I have been using Greener Living for going on my third year. They are fantastic in all ways. Their personnel are very kind and friendly. I have referred two of my neighbors so far and they are pleased with your services as well. They are Animal friendly to the max. Oh and I love how great my lawn looks. Thank you Greener Living.
Greener Living Lawn Care Service
Ken Bertram
5-Star
3 months ago
I think Greenier Living fertilizer service is great. They are timely, do a thorough job and if I get any weeds, they will come out immediately to treat. This was my 2nd year with them. However, they always seem to be trying to get you to purchase an additional service. They said I needed Lime treatments because of moss in the yard. However, the moss only grew in a small area on the north side of the house which has a lot (real lot) of shade from the house and trees. I asked if they could somehow "measure" the PH level and they said no, they don't do that. So how can they really tell if the PH is off and when it is back in sync? BTW, I purchased an inexpensive PH tested and it showed the PH was in the "normal" range. They also recommended core aeration, treatment for leaf spot (which different technicians said I did and didn't have) and some sod worm insect control. Overall, my yard looks pretty good. Not the best in the neighborhood, but no big dead spot or yellow spots. So I am not sure if I really need all the treatments they recommend.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
127
reviews
Excellent
Good
Average
Fair
Poor

About Greener Living Lawn Care Service

Lawn Care

Local lawn care service company primarily focused on fertilizing and weed control, tree care, and mosquito control.

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