Good Sam Roadside Assistance Reviews

We were driving South on the 101 North of Paso Robles, Ca. at 60 MPH in 99 degree heat. We had a tire explode in the back. There was a truck stop off ram just 100 yards up. We got off there. Found that both the rear tire went flat. Called Good Sam for help. They claimed we need to wait for a service contractor to pick up the call. Four hours later after we sweltered inside our Class A. The A/C helped. Thank God we had water and food on board. Good Sam called us and said they can not get us any help. Till Monday. Are they kidding??? I asked if we could find another service provider to help, can we be reimbursed for our out of pocket cost? They said we could file for reimbursement on line. We did find a very reputable tire service on the road contractor from the truck stop people. He had 2 used tire the right size only 2 yrs. old and he was on his way. 1 hour after we got off the phone with Good Sam. He was a very big man. Professional and very polite. It cost us $350.00 to get us back on the road and safe. We live in Visalia and made it home by 7:15 P.M. I filed for our Reimbursement both on line and by mail. Thanks for Nothing Good Sam Roadside Assistance. We also tried our AAA RV service as well. They were absolutely no help at all. We have been paying for these services for years. This was the first time we really needed their help. We are in our 70's, we were in a very hot situation (102 degrees), we were in a strange area and knew nobody. Good Sam was our friend for over 9 yrs. If this had happened way out in the boonies. We could have died. If we had no cell service.

Good Sam Roadside Assistance Failed us and abandoned us. Our motorhome broke down in Cow Canyon Oregon on US Highway 84 at midnight. We had no cell signal and could only call 911 who in turn called Good Sam for us. We did not get a tow until the next morning at 6:00AM and that was after several phone calls to Good Sam and contacting the towing company ourselves. The towing company came from Portland because Good Sam failed us and could not locate a tow! We were not safe and halfway still on Dalles California Highway blocking traffic. We eventually were helped by the Organ Highway Department of Transportation in a pick up truck that towed us 200 feet to a small dirt pull out about 2:45 AM. Thanks to them we were not killed by a driver that would not be paying attention. We were between Madras and Maupin Oregon. Good Sam was unable to locate any type of repair facility within 100 miles. We ended up finding a commercial Ford Repair Shop in Gresham, OR and had our motorhome towed there, again without Good Sam's help as their cost was twice what we got quoted by the same towing company. On top of all this their Customer Service has no record of any of our phone calls for help so for them our being broke down and abandoned by Good Sam never happened.