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Global Investigations

Global Investigations Reviews Summary

Private Investigators | London

What do customers say about Global Investigations?

As of Jan 12, 2024, 56 customers have reviewed this business and rated it 5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 12, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
56
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Global Investigations's customer reviews analysis

The cumulative reviews of Global Investigations Ltd (GI) reflect a robust positive sentiment towards the company's services. The company is praised for its professionalism, efficiency, and effectiveness in handling an array of investigative tasks, from surveillance to debtor location and Due Diligence. Key factors contributing to Global's reputation include their adaptability during assignments, prompt delivery of services, and strong communication skills including thorough reporting and follow-up support. Consistently noted is the staff's professionalism - particularly Jack, Debbie, Michelle, and Stephanie - who are credited with maintaining a comprehensive, considerate approach to sensitive issues. Positive outcomes such as successful reunions and invaluable information gathering paint Global as a reliable go-to for investigative needs.

Positive Feedback

Customers have expressed considerable satisfaction with Global Investigations Ltd for several chief reasons. Firstly, the team, notably Jack, Stephanie, Debbie, and Michelle, is consistently mentioned for displaying high levels of professionalism and empathy. Secondly, the ability to adapt to unexpected changes during surveillance and the expeditious acquisition of information stand out. The firm's proficiency in dealing with sensitive issues such as infidelity and long-lost personal connections without adding to clients' stress is also lauded. Lastly, their investigative success, even with limited information, underscores their reliability and resourcefulness, which, coupled with their reasonable pricing, makes them a favored choice among clients.

Concerns and Threads

While the reviews provided are overwhelmingly positive, there is a lack of explicit negative feedback, which limits the scope of assessment in this regard. However, it can be tentatively inferred that their success might sometimes depend on variable factors such as circumstances of the case and a degree of luck, as mentioned in one account. Without more balanced feedback, it is challenging to critically evaluate any consistent shortcomings or areas of dissatisfaction among clients. It's also important to note that absence of negative reviews does not equate to a perfect service; it might also indicate a potential selection bias in the presented data.

Frequently asked questions about Global Investigations

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Can Global Investigations Ltd handle cases with very limited information?

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Based on customer reviews, Global Investigations Ltd has successfully handled cases even with minimal information provided, such as in scenarios of finding debtors or reuniting family members.

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Are the services of Global Investigations Ltd expensive?

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Reviews suggest that Global Investigations Ltd offers reasonably priced services. Clients find the pricing fair given the professionalism, efficiency, and results delivered.

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How responsive is Global Investigations Ltd to changes during an investigation?

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Clients have praised Global Investigations Ltd for their adaptability and swift response to unplanned changes during surveillance, ensuring the goals of the investigation are achieved.

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Recent customer reviews and testimonials for Global Investigations

Global Investigations
N N
5-Star
11 months ago
GI carried out a surveillance service for me. Prior to the job Jack explained the process and was realistic about what can be achieved and how. They swiftly responded to unplanned changes while on the mission, adapting strategies and resources and did everything possible to achieve the goal. With a bit of luck, the material was obtained. The whole process took two days and was complete with a thorough report. I am happy to recommend GI and will be using them again for another assignment shortly. I have high hopes that these guys will deliver again.
Global Investigations
Mark C
5-Star
a year ago
Working with Jack and his team was a very pleasant experience and they upheld the highest levels of professionalism throughout. They dealt with a sensitive infidelity matter on my behave and established the facts in a timely and efficient manner. Highly recommended and they take the stress out of difficult situations and are professional at all times. Would not use anyone else, these guys are the best.
Global Investigations
gwendo
5-Star
8 months ago
We’ve been searching for a debtor for 15 years without success. Global found him. Our grateful thanks to Debbie and Michelle. A great job. I am now confident that I can rely on Global to assist with other cases.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
56
reviews
Excellent
Good
Average
Fair
Poor

About Global Investigations

Private Investigators

Global Investigations is a detective agency with over 27 years of experience. Our highly skilled private investigators understand the sensitivities around your issues, which is why you'll always find a friendly & reassuring ear ready to listen

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