Common feedback includes praise for knowledgeable and proactive staff who provide clear instructions, consistently check details, and make themselves available at all hours—even late at night. Customers value the competitive prices, honest communication, and ease of making changes to bookings or adding extra services like luggage. The process—from the online booking through to confirmations via call or email—is described as efficient and smooth, with many expressing trust in the company and its team.
Overall, GetAFlight is regarded as a reliable and trusted flight-booking company, with a strong reputation for personable, effective service and transparent communication. Their performance across customer support, ticket changes, and accessibility has led to both repeat business and strong recommendations. Based on reviewer feedback, GetAFlight is well-respected in the travel services sector and strongly positioned for continued customer loyalty.