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GetAFlight Reviews

Rated 4.6 based on 5305 Reviews

68A George Ln, London E18 1LW

Travel Agencies London

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

The overall sentiment from reviewers about GetAFlight’s flight booking service is strongly positive, with nearly every customer citing attentive staff, clear communication, and supportive follow-up as key strengths. Individual employees such as David, Eva Smith, Patricia, Robert, Ryan, Amber, and Adam are repeatedly mentioned by name for their helpfulness and dedication, reinforcing the impression of a highly customer-oriented team. There are no negative experiences or unresolved issues mentioned in any of the reviews provided.

Common feedback includes praise for knowledgeable and proactive staff who provide clear instructions, consistently check details, and make themselves available at all hours—even late at night. Customers value the competitive prices, honest communication, and ease of making changes to bookings or adding extra services like luggage. The process—from the online booking through to confirmations via call or email—is described as efficient and smooth, with many expressing trust in the company and its team.

Overall, GetAFlight is regarded as a reliable and trusted flight-booking company, with a strong reputation for personable, effective service and transparent communication. Their performance across customer support, ticket changes, and accessibility has led to both repeat business and strong recommendations. Based on reviewer feedback, GetAFlight is well-respected in the travel services sector and strongly positioned for continued customer loyalty.
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What Customers Are Saying About GetAFlight?

really good experience

very helpful and provided clear instructions

Very trustworthy company and they have very good staff

really impressed by the excellent service

stayed on call until the problem was solved

truly wonderful experience booking our flights

Really eager to help

process was smooth and efficient

Ticket price was extremely competitive

so friendly and co operative

Trustguide extracts key phrases from reviews about GetAFlight and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of GetAFlight's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

GetAFlight Ratings

5

As of Based on 5305 revies as of Jul 28, 2025

GetAFlight Score

100%

As of Based on 5305 revies as of Jul 28, 2025

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Customer Reviews

As of Jul 28, 2025, 5305 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of GetAFlight's publicly available reviews View source

Mary Oliveira rated GetAFlight 5 stars
a month ago
This was my first time booking with Get A Flight, and so far it's been a really good experience. David was very attentive — he called to confirm if I wanted to add extra luggage and made sure I had everything I needed. He also let me know that if I didn’t receive the airline’s email by tomorrow, I could contact them directly. It was really reassuring to get a call from the company to follow up and offer support. Great customer service!
rajesh nair rated GetAFlight 5 stars
a week ago
Simple easy and very professional. David was very helpful and provided clear instructions and really had 5 star service. Extremely easy and provided all options and went the extra mile to solve the issue. Thanks David.
Michael Hollette rated GetAFlight 5 stars
a week ago
Great website for buying flights. Have used them multiple times. They offer good deals and are always available to answer any questions or concerns. Plus when they call they’re always helpful. David on the phone was very good and took the time to double check all my details were correct before booking my flight. Very trustworthy company and they have very good staff

Frequently Asked Questions About GetAFlight

Will I receive personal assistance with my booking at GetAFlight?

Yes, staff members contact customers to confirm booking details, answer questions, and assist with any additional requests such as extra luggage or special needs. Named agents often provide follow-up support and address issues quickly.

Is it easy to change my flight or add services with GetAFlight?

Customers report that changing flights, departure dates, and adding services like extra luggage are handled smoothly and transparently. Staff clearly explain price differences and ensure all changes are confirmed before proceeding.

How quickly does GetAFlight confirm my reservation and provide support?

Customers are typically contacted by staff within 72 hours of making a reservation to confirm details and offer additional support. Some reviews note support is available late at night for urgent matters.

About GetAFlight

Travel Agencies
GetAFlight is a travel agency specializing in flight booking services for customers seeking domestic and international air travel options. The company operates primarily through its digital platform, offering customers the ability to book flights online and access a wide range of options across various airlines at competitive prices.

GetAFlight’s operational model includes a proactive customer support team who follow up on reservations, confirm booking details, and assist with any changes or special requirements via phone, email, or messaging platforms. Staff members are available to provide personalized advice, support before and after bookings, and guidance throughout the ticketing process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.