Gemini Worktops Reviews

The overall sentiment towards Gemini Worktops is generally positive, with many customers highlighting smooth communication, professional staff, and high-quality worktop installations. Reviewers repeatedly mention punctuality, efficiency, and the helpful attitude of both the sales and installation teams. However, there are some instances of dissatisfaction, particularly involving booking, stock issues, aftercare, and difficulties reaching the company at critical points.

Common positive themes include precise templating, swift installation times, and knowledgeable team members such as Andy, Alex, Imogen, and Andrew. Customers especially value Gemini Worktops' ability to offer unique size options and quick turnaround, which distinguishes them from other suppliers. Nonetheless, several reviews flag scheduling rigidity, stock shortages, and lapses in customer support or aftersales communication as recurring areas of concern.

Overall, Gemini Worktops is regarded as a reputable choice for kitchen worktop supply and installation within the UK, especially for those seeking a balance between quality and price. Repeat recommendations and positive feedback on craftsmanship contribute strongly to the company’s trusted reputation, although inconsistencies in aftercare and customer contact remain issues customers should be aware of.

Gemini Worktops supplies and installs kitchen worktops, specializing in quartz surfaces for residential customers. The company provides both in-person measurements (templating) and installation services, operating primarily within the UK market. Gemini offers a range of worktop materials, colors, and sizes to address various kitchen renovation needs.

Gemini Worktops manages projects from initial consultation and sample selection through to precise templating, fabrication, and final installation. Orders and customer communications are handled via phone, email, and text, with a structured survey, booking, and scheduling process. The company coordinates all aspects of fitting and can address product alterations or issues as they arise.