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Gateway Insurance Services Reviews

Rated 4.9 based on 75 Reviews

Insurance Services in Edinburgh

65A S Clerk St, Newington, Edinburgh EH8 9PP

Published on
February 24, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Gateway Insurance Services's customers had a positive experience.

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100%
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Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Gateway Insurance Services?

Trustguide extracts key phrases from reviews about Gateway Insurance Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 75 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Gateway Insurance Services's publicly available reviews View source

Mike Shave rated Gateway Insurance Services 5 stars
8 years ago
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I would like to highly recommend Gateway Insurance Services to anyone who is about to renew their insurance. Gareth is courteous, professional and thorough in all his transactions. Truly astonishing quotes were filed the same day, queries were then handled swiftly, even providing advice on the numerous options and jargon used. No sales push at all, it was my decision to go, no-go on options and services, but advice was there when I asked, so this is how he earned my confidence, that and saving me £500.00 a year on combined building and contents. Outstanding. Mike
Barry Fisher rated Gateway Insurance Services 5 stars
4 years ago
I contacted Gateway in regards to my car insurance, I had been given a quote which I thought was excessive. Gareth and Stephen reviewed my policy and managed to obtain me a fantastic price and saved me over £200. A highly professional company and very prompt in their actions, I would highly recommend Gateway Insurance Services to any of my family and friends.
Fiona Leslie rated Gateway Insurance Services 5 stars
4 years ago
Would highly recommend Gateway Insurance Services. Gareth recently gave me a quote for my car insurance which incredibly was less than half the cost I was previously paying. I now have better cover and at a much more manageable rate. Gareth was very efficient with a quote being provided the same day and cover set up exactly when I wanted it. It was so easy. With my home insurance up for renewal next month I know who I'll be turning to. Great personal service. Excellent!!

Reviews Summary

The overall company reputation of Gateway Insurance Services Ltd, based on the reviews provided, is highly favorable. Customers consistently praise the professionalism, efficiency, and thoroughness of the company, particularly an individual named Gareth. Several reviews highlight the substantial financial savings achieved through the company's services, with amounts ranging from £200 to £500 on various insurance products such as car, building, contents, and public liability insurance. The absence of aggressive sales tactics is another recurrent theme, with customers appreciating the advisory approach over high-pressure sales. Instead, customers report feeling at ease with their decisions, supported by the personalized attention and clear explanations provided. The ability to get quotes and policies handled promptly and the tailored solutions that consider individual circumstances contribute significantly to a positive customer experience and the company's reputation.

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Frequently Asked Questions About Gateway Insurance Services

How much can I expect to save on my insurance policies by choosing Gateway Insurance Services?

While savings can vary based on individual circumstances, customer reviews cite substantial savings ranging from £200 to £500. Gateway evaluates your specific needs to find the most cost-effective solutions.

How does Gateway Insurance Services approach the sales process?

Gateway Insurance Services is known for its non-aggressive sales approach. They provide professional advice and a variety of options without a sales push, allowing customers to make informed decisions comfortably.

Can I receive a quote from Gateway Insurance Services on the same day I inquire?

Customers have reported receiving quotes the same day they contacted Gateway Insurance Services. The company is recognized for its prompt service and efficient handling of quotes and policy setups.

About Gateway Insurance Services

Insurance Services

Insurance Broker providing cover on the following products:Tradesman InsuranceProperty/Landlords InsuranceBusiness InsuranceShop InsuranceCommercial InsuranceFleet InsuranceLiability InsuranceVan InsuranceHousehold Insurance - Buildings and ContentsCommercial CombinedGuesthouse InsuranceRestaurant InsurancePub InsuranceRetails InsuranceConstruction InsuranceCommercial Property InsuranceIndustrial InsuranceProfessional Indemnity InsuranceVan Insurance

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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