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Fundrise Reviews

Rated 3.9 based on 528 Reviews

11 Dupont Cir NW 9th floor, Washington, DC 20036, United States

Investment & Wealth Washington

Published on
July 9, 2025
Last updated
July 9, 2025

Reviews Summary

The overall sentiment towards Fundrise’s investment services is predominantly negative, with reviewers frequently citing disappointing financial returns, slow redemption processes, and high fees. Many customers express frustration about lengthy withdrawal times and poor customer support channels, noting specifically the lack of phone communication and extended evaluation periods for processing withdrawals. Although most feedback is critical, a minority of reviewers share positive remarks about experiencing gains and valuing long-term investments.

Common feedback includes dissatisfaction with Fundrise’s quarterly withdrawal process, which several users describe as restrictive and inconvenient. There are repeated mentions of returns falling short compared to other investment vehicles, with some investors losing money over several years. Additionally, the high fee structure and occasional administrative errors, such as issues processing withdrawals, are highlighted as concerns. Though rare, themes of successful diversification and long-term benefits are occasionally mentioned by supporters.

Overall, Fundrise is regarded as a controversial investment platform, generating significant skepticism among investors for its slow liquidity and underperforming funds. While a few long-term clients report positive experiences, the company’s reputation in the U.S. is currently overshadowed by negative feedback concerning accessibility, communication, and financial results.
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What Customers Are Saying About Fundrise?

Good on technology but crappy on returns.

Good LONG TERM investment,

large gains and invested in the iPO

Best experience ever for nearly 6 years

Trustguide extracts key phrases from reviews about Fundrise and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 20% of Fundrise's customers had a positive experience.

Positive
20%
Neutral
10%
Negative
70%

Fundrise Ratings

2

As of Based on 528 revies as of Jul 09, 2025

Fundrise Score

20%

As of Based on 528 revies as of Jul 09, 2025

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Customer Reviews

As of Jul 09, 2025, 528 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Fundrise's publicly available reviews View source

Ryan rated Fundrise 1 stars
4 months ago
Pretty bad service all around. Over 3 years I lost money. I would have made more in a regular savings account. I decided to reallocate my investment and it's now been 4 months and I still have not received my money. I put the request in in December and now it is telling me they are not even going to process or acknowledge it until April. Given how the real estate market has jumped and went up over the last few years and i lost money tells me this is not a viable investment for anyone looking to make money from their money. Do yourself a favor and do your own research on other forms of investing and do not drop any money into this platform. It will not grow and it will be like pulling teeth if you ever want or need it.
Michael Keay rated Fundrise 1 stars
4 months ago
Horrible performance and redemption process. Lost x% after 3 years of dollar cost averaging into several of their funds while paying their high (~2%) fees. The redemption process of quarterly withdrawal + 60 day review and wait time is a joke. Once I get my money back in May (currently Feb), I look forward to deploying with any number of better companies/products in the market and hope to persuade others to avoid the mistake of investing with Fundrise in the meantime.
Kevin Scally rated Fundrise 2 stars
4 months ago
Absurd. Good on technology but crappy on returns. Now the struggle I was warned about - how do I get my money out????? We constantly learn about assorted investments such as a 13% return on an apartment sale, etc, but after 5-1/2 years, I've gained like 8%. Might as well put half my money in a mayonnaise jar and bury it in the back yard while betting the other half on a pony that took a dump before a big race.

Frequently Asked Questions About Fundrise

How long does it take to withdraw money from Fundrise?

Fundrise processes redemptions on a quarterly basis, and withdrawals often involve an additional review and waiting period. Some users report waiting multiple months before accessing their funds after requesting a withdrawal.

What fees are associated with Fundrise investments?

Customers report annual fees close to 2% for Fundrise’s funds. These fees, combined with possible withdrawal penalties, are often mentioned as a factor impacting overall investment returns.

How can I contact Fundrise support if I have urgent issues?

According to customer feedback, Fundrise primarily responds to inquiries via email. Several users note difficulties reaching support by phone, which may delay urgent communication and resolution.

About Fundrise

Investment & Wealth
Fundrise operates in the financial technology sector, offering investment opportunities in real estate assets. The company provides an online platform for individuals to invest in portfolios of commercial and residential properties. By pooling funds from users, Fundrise enables exposure to various real estate projects using a digital, self-service model.

Fundrise manages investor accounts through an online interface, with processes such as contributions, withdrawals, and portfolio management handled digitally. Investments are placed into eREITs and similar funds, which are managed by the platform. The company establishes quarterly redemption policies and communicates primarily via email rather than phone support.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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