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Friendship Hospital For Animals Reviews

Rated 4.2 based on 1277 Reviews

4105 Brandywine St NW, Washington, DC 20016, United States

Vets | Washington, DC

Published on
February 25, 2024
Last updated
March 13, 2024

Reviews Summary

Analysis of customer reviews for Friendship Hospital For Animals reveals an overall reputation that is largely positive, with a few critiques concerning cost and administrative processes. Customers consistently praise the hospital's medical expertise, high-quality care, and the availability of specialized services, such as cardiology. The presence of compassionate and skilled practitioners, especially during critical and emotionally challenging situations, is highlighted as a significant strength. The state-of-the-art medical equipment and follow-through from the doctors contribute to a trusted and reliable care environment. However, reviews also indicate potential downsides: the cost of services is perceived as high, and the ease of scheduling appointments is a recurring concern. Some customers report experiencing administrative and billing issues that mar their otherwise positive view of the medical care provided.

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What Customers Are Saying About Friendship Hospital For Animals?

Trustguide uses AI to extract key phrases from reviews about Friendship Hospital For Animals and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Friendship Hospital For Animals's customers had a positive experience.

Positive
Neutral
Negative

Friendship Hospital For Animals Ratings

5

As of Based on 1277 revies as of Feb 25, 2024

Friendship Hospital For Animals Score

As of Based on 1277 revies as of Feb 25, 2024

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Customer Reviews

As of Mar 13, 2024, 1277 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Friendship Hospital For Animals's publicly available reviews View source

Pamela Chomba rated Friendship Hospital For Animals 5 stars
a week ago
This team is phenomenal with treating our pet emergencies. Last week, we had to say goodbye to one of our cats around 1am. Their compassion and care with our cat made our hearts feel a little lighter. I’m honestly very grateful to have had them with me during this depressing episode.
ALAN ROMICK rated Friendship Hospital For Animals 5 stars
a month ago
tremendous customer service and caring. Great follow through from the doctors and everyone that I came in contact with. They did a great job caring for my dog, over continuous care To get him healthy. They have all the medical equipment needed. Thankful they where close to me.
Ginger Murphy rated Friendship Hospital For Animals 5 stars
a month ago
I have found Friendship Hospital for Animals to be one of the best hospitals in the area. Can it be expensive, yes, can there be a wait especially if you have an urgent issue, yes, can it be an experience just like a human hospital, yes, but it is worth it. THIS IS A HOSPITAL. It has all the specialties of a hospital (this place attracts veterinary talent), all the latest equipment, and all the professionalism one would expect for a well run hospital. When I first took my critically ill pet there last year I thought, gosh, I came to the wrong place because the lobby is understated and usually packed with patients. But she got the best care and we had the best hope for her condition. This year, when we found our newly adopted little pup had health issues beyond what a normal vet could provide, we went straight to FHFA. Luna went initially for incontinence, but we found a serious heart murmur and because they have a cardiologist specialist on staff, we were able to have both conditions evaluated the same day. The incontinence issue was easily addressed by Dr. Skinner, the heart condition not so much. Sadly Luna was diagnosed with sever pulmonary stenosis, a constriction in the artery, which strains the heart and would shorten her life; we may have only had her for 3 years. Luckily Dr. McLaughlin, the cardiology specialist, has extensive experience in a procedure called balloon valvuloplasty, which involves opening and splitting the valve that restricts normal blood flow. Our procedure was an hour, she was kept for one day, and her prognosis now is EXCELLENT. She can live a full and normal life. We are so grateful to both Dr. Skinner and Dr. McLaughlin to have the skills and experience to provide excellent, specialized care. It's important to have a place to rely on when you face critical care issues for your family. I know people will say how expensive these things can be, and they can. I would urge anyone or everyone to seek pet insurance. While it won't cover everything, it's worth it. Be sure to get the insurance and let it kick in before going for a diagnosis. It can make all the difference. Hug your pets. Especially the ornery ones.

Frequently Asked Questions About Friendship Hospital For Animals

What kind of specialized services does Friendship Hospital For Animals provide?

Friendship Hospital For Animals offers a wide range of specialized veterinary services including cardiology, which is evidenced by clients' testimonials of successful treatments such as balloon valvuloplasty for conditions like severe pulmonary stenosis.

Can I expect support from the staff during emergency situations with my pet?

Yes, customer reviews highlight the staff's compassion and attentiveness in handling pet emergencies, including providing emotional support for the pet owners during critical situations.

Are the costs for treatment at Friendship Hospital For Animals high?

Some customers have reported that the costs for treatment at the hospital can be high, but others have noted the value of pet insurance and the staff's upfront communication regarding treatment expenses. It is advisable for prospective clients to discuss potential costs beforehand.

About Friendship Hospital For Animals

Vets

Friendship Hospital for Animals provides a wide scope of services using a collaborative approach to best medicine. We have over sixty veterinarians in areas of primary care, emergency, and advanced specialty care.Friendship is open 24 hours every day and has been accredited by the American Animal Hospital Association for over sixty years. We serve the greater Washington community and receive specialty referrals from veterinarians up and down the east coast.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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