Analysing the reviews for Fresh Lawn reveals a mixed perception of the company's reputation among its customers. While there are instances of commendable service, as indicated by praise for their professionalism, efficiency, and enhancement of the visual appeal of properties, a significant number of reviews reflect dissatisfaction. The negative customer experiences stem primarily from poor service quality, lack of communication, pricing discrepancies, and unresponsiveness to complaints. Issues specifically include inadequate leaf removal, unattended service requests after payment, and incidents involving property damage and pet safety that were handled poorly. The contrast between the positive and negative feedback suggests inconsistency in service delivery, affecting the overall customer experience and perception of the company's reliability and trustworthiness.
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