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French Florist
French Florist

French Florist Reviews Summary

Florists | Los Angeles, CA

What do customers say about French Florist?

As of Mar 29, 2024, 720 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
March 29, 2024
Last updated
March 29, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
720
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

French Florist's customer reviews analysis

The reputation of French Florist is positively reflected through the latest customer reviews, highlighting the company's commitment to quality, creativity, and customer satisfaction. Consistency in delivering beautifully arranged flowers on time and addressing customers' personal preferences suggests a high level of reliability and attention to detail. The employees' willingness to accommodate special requests, alongside a friendly and patient approach to customer service, further reinforces the perception of a luxury experience. The seamless handling of special events, like bridal showers, by a professional team has led to expressed gratitude and ongoing trust in the florist's ability to create memorable experiences. Feedback consistently commends the florist's artistry, timely delivery, and excellent communication, which indicates a robust customer service ethos within the company. Overall, the aggregate of positive experiences shared by clients contributes to the prestige of the French Florist brand.

Positive Feedback

The key positive aspects reported by customers of French Florist include the exquisite quality and presentation of the floral arrangements, often surpassing expectations and deemed magnificent by recipients. The patience and kindness of the staff, as well as their willingness to make adjustments, suggest a customer-focused mindset and dedication to personalization. The team's proficiency is not limited to the storefront but extends to special event coordination, where professionalism, problem-solving, and attention to detail are markedly valued. The same-day delivery service is also frequently highlighted, enhanced by an informative and reliable online platform that ensures a seamless transaction. Customers appreciate the rewards program for its added value on repeat purchases. These noteworthy positives contribute to a reputation for an all-around luxury experience and secure a loyal customer base willing to advocate for French Florist's services.

Concerns and Threads

Given the available reviews provided, there is a limited dataset from which to extract negative customer feedback regarding French Florist. The reviews do not display any recurring negative patterns or significant customer dissatisfaction. Without notable negative reflections, it is challenging to present points of improvement or criticism. However, it is crucial for the company to maintain its high standards and mitigate any possible future discrepancies that could impact its well-regarded customer service and product quality.

Frequently asked questions about French Florist

Can I trust that the arrangement delivered by French Florist will match the pictures online?

Based on customer reviews, French Florist has a strong reputation for delivering floral arrangements that meet or exceed the representations shown online, providing a true-to-picture luxury experience.

Does French Florist offer any loyalty or rewards program for frequent buyers?

Yes, French Florist offers a rewards program where customers can earn points on each purchase, which can be redeemed for discounts on future arrangements.

Can French Florist accommodate same-day delivery in the Los Angeles area?

Yes, French Florist is praised for their efficient and reliable same-day delivery service in Los Angeles, complete with a cut-off timer on their website to assist with online orders.

Recent customer reviews and testimonials for French Florist

French Florist
Greg Jarvis
5-Star
3 weeks ago
Bravo!! I placed an order to be delivered for my Moms Birthday and the flowers were delivered to her as promised and they were absolutely magnificent! She called me to say she had never seen flowers presented in an arrangement this beautiful. You can be assured that they will deliver your flowers to your loved one as pictured and they will make a lasting impression on the individual receiving them. French Florist provides the highest quality and a truly Luxury Experience. I am a client for life for them for sure! Keep up exceeding your customers expectations.
French Florist
Ruth E. Carter
5-Star
2 months ago
🌹🌹🌹🌹🌹For my first visit to their store, they were very patient with me, the picky customer. Kind service. And Brenda made it happen! She was willing to make adjustments with a smile and a really nice attitude about it. I was very happy with the results! Flowers can be so personal. They get it!! Now they know me. I’ll be back! Kudos!!💐💐🌸🌺🌼🌷💐🌾 🌼🌸🌺
French Florist
Karen Bleifer
5-Star
a month ago
French Florist creates the most beautiful floral arrangements and I have been the fortunate recipient. Great service and very well priced. Next time you want a special delivery, give them a try!
Read all reviews

About French Florist

Florists
Stalwart resource for all manner of floral bouquets & centerpieces, gourmet food baskets & plants.
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