really helpful and friendly
exceptional service
went above and beyond
really helpful!
Great experience, would recommend.
so helpful too
such amazing service
very attentive in listening to our requests
David was excellent
extremely helpful and polite
really helpful and friendly
exceptional service
went above and beyond
really helpful!
Great experience, would recommend.
so helpful too
such amazing service
very attentive in listening to our requests
David was excellent
extremely helpful and polite
Yes, reviews frequently mention staff expertise, particularly in guiding customers through jewellery selection and explaining product details. Staff such as Lesley and David are highlighted for their patience and knowledge when assisting with wedding bands and other products.
Customers report that Fraser Hart Jewellery Store offers a straightforward return or exchange process for purchases. Products like necklaces were returned without issue, and staff handled these requests promptly and without any complications.
Yes, Fraser Hart provides secure postal delivery for purchases, and items can also be collected in-store. This flexibility is appreciated by customers purchasing items such as rings that are needed for specific occasions.