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Fluro Reviews

Rated 3 based on 21 Reviews

Financial Services in London

35-41 Folgate St, London E1 6BX

Published on
August 15, 2025
Last updated
August 15, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 30% of Fluro's customers had a positive experience.

Positive
30%
Neutral
10%
Negative
60%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Fluro?

I now see the light at th end of the tunnel

these guys were professional and empathetic

would definitely point you this way

all interests are fully paid

Trustguide extracts key phrases from reviews about Fluro and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 15, 2025, 21 customers have reviewed this business and rated it 3 Star out of 5. Trustguide conducted an in-depth analysis of Fluro's publicly available reviews View source

Chris Allan rated Fluro 5 stars
8 months ago
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I owed an un named credit card £5000 I was paying £240 a month for the last 3 years and only paying off £20 a month Work that out!!! I now see the light at th end of the tunnel Thankyou so much. Genuinely thankyou
Andrei Sialianski rated Fluro 1 stars
a year ago
I think company should be investigated by FCA. They "pre-approve" you. But, once you grant the access to you account - you application is refused. After it happened to me, I changed all login info because I suspect this company is a front for some large scale scam operation.
Danger Painter rated Fluro 5 stars
a year ago
These guys are great.... they seem like a fairly close knit team as I’ve always spoke to the same person (Alex) and she has been awesome. Due to the whole Covid thing, I missed a couple of payments but these guys were professional and empathetic and I’ve now paid off in full. Compared with how some other financial institutions deal with things, Lending Works are a world apart. On the other side of things, if you are an investor looking to eek some profit in these times of small returns, I would definitely point you this way. Would definitely recommend 👌

Reviews Summary

Customer reviews for Lending Works present a mixed reputation, balancing reports of positive outcomes alongside significant criticisms. Many reviewers appreciate professionalism and empathy during challenging periods, often naming specific staff like Alex for their consistent support. Praise is also directed at the company’s transparency on investment security and adherence to regulatory standards, yet some users cite frustrations with fees, withdrawal delays, and communication. Notably, concerns regarding trustworthiness and fee clarity are persistent.

The recurring themes in feedback include satisfaction with the company’s default protection mechanisms and the ease of managing peer-to-peer investments through their platform. Long-term users report prompt payment of interest and value in the company’s shielding system against defaults. Conversely, delays in fund withdrawals, unexpected negative interest charges during the pandemic, and perceived lack of transparency regarding fees frequently arise in negative reviews, affecting both investors and borrowers.

Overall, Lending Works is regarded as a company with notable strengths in customer support and investment security, especially for peer-to-peer lending in the UK financial services sector. However, potential clients should weigh positive experiences against ongoing reports of withdrawal delays and extra charges. This creates a reputation that encourages careful consideration, especially among first-time investors or borrowers in the UK.
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Frequently Asked Questions About Fluro

Does Lending Works charge fees for early loan settlement or withdrawals?

Yes, several reviews mention charges for early loan settlement and unexpected withdrawal fees, including a withdrawal fee noted as 10.5%. Customers have also reported negative interest or deductions during certain periods, so it is important to review all applicable fees carefully before proceeding.

How quickly can investors or borrowers access withdrawn funds from Lending Works?

There are several reports of delayed fund withdrawals—some customers cite waiting longer than specified timelines, with delays up to 39 days in some cases. While the platform states typical timelines, actual withdrawal times can vary and may be longer than expected during busy periods.

What risk controls are in place for investors with Lending Works?

Lending Works uses mechanisms such as a shield to protect investors against loan defaults. Loans are distributed among multiple lenders to minimize risk, and the company is regulated by financial authorities, enhancing the security and compliance of investments placed on the platform.

About Fluro

Financial Services
Lending Works provides peer-to-peer lending and investment services within the financial sector. Their platform enables individuals to lend money or invest in loans, with operations managed online. They are regulated and offer options such as ISAs and loan products, facilitating both borrowers and investors in the UK market.

The company utilizes risk-control mechanisms like shields to protect against default, divides loans across multiple lenders, and functions under licenses from relevant financial authorities. Interests and returns are distributed through the platform, while customer accounts and investments are managed digitally, aiming to ensure operational transparency and compliance.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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