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Flowers Landscape Gardening
Flowers Landscape Gardening

Flowers Landscape Gardening Reviews Summary

Landscape Gardeners | Birmingham

What do customers say about Flowers Landscape Gardening?

As of Apr 23, 2024, 173 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

done a big job for us

professionalism and charm

highly recommend

very pleasant and polite

Really happy

grafted so hard

looks absolutely amazing

workmanship and service was at a very high standard

fantastic job

friendly, helpful, and hardworking

Unreliable

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 23, 2024
Last updated
April 23, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
173
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
90%
Neutral
0%
Negative
10%
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Flowers Landscape Gardening's customer reviews analysis

Flowers Landscape Gardening generally receives positive remarks from customers, highlighting the company's professionalism, punctuality, and high-quality workmanship. A recurring theme in the feedback is the appreciation for the team's politeness, friendliness, and willingness to go the extra mile to ensure customer satisfaction, including offering payment in instalments and adapting to the specific needs of clients with disabilities. While most reviews are complimentary, noting exceptional transformations of outdoor spaces and adherence to timelines, there is an isolated complaint regarding reliability, with a customer reporting a last-minute cancellation and subsequent no-show without communication. This singular negative experience, however, appears to be an anomaly when considered against the swath of positive testimonials that applaud the company's services.

Positive Feedback

The majority of customer feedback for Flowers Landscape Gardening is remarkably positive. Clients repeatedly commend the company for its excellent service, which includes timely completion of projects, transparent communication, and friendly, professional demeanor. Customers express satisfaction with the quality of the completed projects, such as driveways, decking, and fencing, noting the transformation achieved. The skilled workmanship and aesthetic appeal of the finished landscapes are mentioned as key positive aspects. Furthermore, the feedback highlights the company's willingness to accommodate clients' financial needs through payment plans and their commitment to customer care, as evidenced by their follow-ups and attentiveness to customer desires and concerns.

Concerns and Threads

Despite the overwhelming positivity in the reviews, Flowers Landscape Gardening has faced criticism related to reliability. A review mentions a significant lapse in professionalism, with the company canceling an appointment last-minute due to an emergency and failing to turn up at the rescheduled time. The reviewer also reported a lack of communication from Flowers Landscape Gardening, which resulted in frustration and deemed the company as not recommended due to the perceived lack of respect for the customer's time and absence of common courtesy.

Frequently asked questions about Flowers Landscape Gardening

Does Flowers Landscape Gardening offer any payment plans for their services?

Yes, Flowers Landscape Gardening offers payment plans. Customers have mentioned the ability to pay in instalments for larger projects.

Can Flowers Landscape Gardening accommodate special requirements, such as access ramps for disabilities?

Yes, the team at Flowers Landscape Gardening is capable of customizing projects to meet specific needs, including full access ramps for wheelchair-dependent individuals.

What kind of work can I expect Flowers Landscape Gardening to perform?

Flowers Landscape Gardening is experienced in a variety of outdoor landscaping projects, including but not limited to driveways, decking, fencing, and complete garden transformations. Customers praise them for their quality workmanship and professional service.

Recent customer reviews and testimonials for Flowers Landscape Gardening

Flowers Landscape Gardening
maslinmedia
5-Star
3 months ago
Excellent service, they done a big job for us our garden was in need of a decent job after having a cowboy, flowers done such a high quality job and allowed us to pay in instalments. We will no doubt use them again in the future for sure.
Flowers Landscape Gardening
Emma Strain
5-Star
3 weeks ago
Previously, Flowers handled our driveway project. After John assessed our garden and set a start date, Craig and 'Ginge' commenced work on March 13th. Throughout the project, they exhibited professionalism and charm, working tirelessly and offering valuable suggestions for enhancements. We wholeheartedly endorse Flowers to anyone seeking exceptional quality work. Our garden's transformation is beyond our expectations, and we couldn't be happier. Thank you immensely!
Flowers Landscape Gardening
Mo Qureshi
5-Star
3 weeks ago
Flowers did my driveway, used them as they have excellent reviews everywhere and my experience totally backs all those up. The guys turned up on time, very positive & friendly, worked hard and were keeping me up to date on what they were doing. The quality of work was excellent and the price was very reasonable. Highly recommend and will be using them for other work on the house
Read all reviews

About Flowers Landscape Gardening

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