What should I expect in terms of communication when starting a project with CGreens?
Based on customer reviews, CGreens typically provides good initial communication, including quick follow-ups via email or phone call and clear discussions about scheduling. However, ensure to clarify all details and request necessary follow-through, such as receiving promised information or pictures, to avoid potential communication lapses.
How does CGreens Landscape handle additional costs that may arise during a project?
Customers have experienced unexpected additional costs that were not communicated upfront. To avoid surprises, it is advisable to seek a detailed, itemized quote before commencing work and ask about any potential additional fees that could apply, such as service charges or disposal fees.
If I am unsatisfied with the work done or with customer service, how can CGreens Landscape help resolve my concerns?
Although reviews indicate a mix of positive and negative experiences with customer service, you should reach out to CGreens to discuss any issues. It is best to clarify warranty information, service expectations, and potential solutions beforehand to ensure that there are established protocols for addressing any issues post-service.