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CGreens Landscape / Irrigation / Drainage logo

C Greens Reviews

Rated 4.3 based on 108 Reviews

12520 Schroeder Rd Suite #101, Dallas, TX 75243, United States

Landscape Gardeners | Dallas, TX

Published on
June 10, 2024
Last updated
June 10, 2024

Reviews Summary

CGreens Landscape / Irrigation / Drainage displays a mixed company reputation based on various customer reviews. Positive experiences often praise the company's effective communication, timeliness, teamwork, value, and thorough cleanup. On multiple occasions, clients commend CGreens for their rapid and efficient service, especially in emergency situations, which suggests a strong readiness to respond to customer needs and maintain quality control. However, there are instances of dissatisfaction, particularly regarding follow-up service and clarity of pricing and services rendered. Certain reviews highlight a lack of promised follow-through, such as not receiving requested information, as well as experiences of uncommunicated additional charges which contradicts the positive experiences of clear communication. Additionally, concerns about customer service responsiveness and warranty clarification feature prominently in the negative feedback, potentially undermining trust in post-sale support.
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What Customers Are Saying About C Greens?

Great communication

never fail to come out way sooner than expected

incredibly responsive

clean up after and with reasonable prices

wonderful job correcting drainage issues

no follow up pics / texts

I never scheduled an appointment with these people

the customer service lady made it even worse

I will not be using their services again

never heard anything from them

Trustguide uses AI to extract key phrases from reviews about C Greens and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of C Greens's customers had a positive experience.

Positive
50%
Neutral
0%
Negative
50%

C Greens Ratings

1

As of Based on 108 revies as of Jun 10, 2024

C Greens Score

50%

As of Based on 108 revies as of Jun 10, 2024

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Customer Reviews

As of Jun 10, 2024, 108 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of C Greens's publicly available reviews View source

Shikha Dev rated C Greens 1 stars
2 weeks ago
One their main landscaping person had come to understand our requirements. We discussed and outline what we were looking for. He mentioned he will share pictures of their work ( as the website did not have what we were looking for). This discussion happened 1 month ago and we never received any follow up pics / texts.
David J. Rodriguez rated C Greens 1 stars
6 years ago
We needed 100' of drainage installed to carry excessive rain water from the front to the alley. 1st - Great communication. CGreens Landscape returned my initial voice mail very quickly, followed up with emails, and told me when to expect to be worked into the schedule. 2nd - On time to start and to finish on a 2 day job. 3rd - Team work. The owner, crew leader, and crew all talked everything through to make sure everyone was on the same page for execution. 4th - Clean up. Not only did the guys work relentlessly in the 90 degree heat, they also did a very thorough clean up. 5th - Follow up. I received a follow-up email to offer comments, concerns, etc. We also really feel we received a great value for the work done. The finished result works great, and give us peace of mind.
Mandi Stophlet (Mandi Rose) rated C Greens 1 stars
6 years ago
We've used these guys for a few years for our business and couldn't be more pleased. From kids messing up our sprinkler systems to rabbits eating the plants, we've given them plenty of "emergency" calls, since we are a wedding chapel and have to keep things pristine for each event. They never fail to come out way sooner than expected and get things in order for us. Excellent team- Maureen, Chuck, those who do the hands on work- THANK YOU.

Frequently Asked Questions About C Greens

What should I expect in terms of communication when starting a project with CGreens?

Based on customer reviews, CGreens typically provides good initial communication, including quick follow-ups via email or phone call and clear discussions about scheduling. However, ensure to clarify all details and request necessary follow-through, such as receiving promised information or pictures, to avoid potential communication lapses.

How does CGreens Landscape handle additional costs that may arise during a project?

Customers have experienced unexpected additional costs that were not communicated upfront. To avoid surprises, it is advisable to seek a detailed, itemized quote before commencing work and ask about any potential additional fees that could apply, such as service charges or disposal fees.

If I am unsatisfied with the work done or with customer service, how can CGreens Landscape help resolve my concerns?

Although reviews indicate a mix of positive and negative experiences with customer service, you should reach out to CGreens to discuss any issues. It is best to clarify warranty information, service expectations, and potential solutions beforehand to ensure that there are established protocols for addressing any issues post-service.

About C Greens

Landscape Gardeners
Designing, building & maintaining your outdoor dreams since 1980. CGreens Landscape Management has created beautiful outdoor living spaces properties and several of the most elegant estates in the Dallas/Ft. Worth metroplex, but we never forget our humble beginnings. Our passion is to deliver world class service as we build, design, & maintain lush landscapes and fine gardens. We are committed to serving our clients attention to detail as we create outdoor living spaces that shows the owner’s vision for their property using proper horticultural practices.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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