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Flawless Fine Jewellery

Flawless Fine Jewellery Reviews Summary

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Jewellers | London

107 Hatton Garden, London EC1N 8LY

Trustguide Rating

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A+
A
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Flawless Fine Jewellery?

As of Mar 13, 2024, 805 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Flawless Fine Jewellery's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 21, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Flawless Fine Jewellery's customers had a positive experience.

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Flawless Fine Jewellery

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Flawless Fine Jewellery's customer reviews analysis

Flawless Fine Jewellery | Lab Grown Diamonds appears to consistently provide a high-quality customer experience, as illustrated by a breadth of positive reviews. Customers praise the friendly and professional staff, highlighting excellent customer service as a core strength of the company. Instances of personalized assistance, such as resizing services at no extra charge and the provision of detailed updates and communication throughout the purchase process, indicate a dedication to customer satisfaction. The ability to customize jewelry, especially engagement rings, and the inclusion of unique diamond shapes and settings receive special commendation. The ease of international transactions and the smooth handling of logistics, including customs and tracking, reflect positively on the company's operational efficiency. Recurring themes in the feedback include exceptional service, expertise in design and craftsmanship, and a personalized approach to jewelry creation.

Positive Feedback

Customers frequently mention Flawless Fine Jewellery's exceptional service, singling out the company's attention to detail, responsiveness and bespoke design capabilities. The professional and friendly nature of the staff is repeatedly praised, alongside their knowledge and expertise in helping customers realize their vision for custom pieces. The seamless integration of technology in customer service, such as the efficient use of WhatsApp for communication, is also well-regarded. The quality of the final products, the beauty of the designs, and the positive emotional impact these pieces have on customers' significant life moments, particularly engagements, underline the company's success in creating memorable experiences and exquisite jewelry.

Concerns and Threads

Despite the overwhelmingly positive feedback, a single point of apprehension arises from one customer initially uncertain about purchasing custom items remotely, especially as an online transaction from a distant location. This customer's nervousness, however, was alleviated by the staff's helpfulness and the quality of the final product which led to a satisfactory resolution. The lack of other reported negative experiences suggests that this concern is not a common occurrence and is addressed effectively by the company.

Frequently asked questions about Flawless Fine Jewellery

Are resizing services available if the ring purchased from Flawless Fine Jewellery doesn’t fit?

Yes, Flawless Fine Jewellery offers a resizing service free of charge to ensure the ring fits perfectly.

Does Flawless Fine Jewellery have experience with international orders and customs processes?

Yes, the company is well-versed in handling international orders. They provide guidance, tracking numbers, and assistance with customs processes to ensure a smooth purchase experience.

Can customers participate in designing custom jewelry pieces at Flawless Fine Jewellery?

Absolutely. Flawless Fine Jewellery specializes in bespoke designs, and customers can work closely with the team to create unique pieces tailored to their preferences.

Recent customer reviews and testimonials for Flawless Fine Jewellery

Flawless Fine Jewellery
Raymond Yam
5-Star
a month ago
The overall experience of purchasing the rings in Flawless Fine Jewellery was excellent. The staff were all very nice, patient and professional. The size of the ring I first bought didn't fit my fiance's finger well and they provided a resizing service free of charge! Definitely recommend buying your ring here.
Flawless Fine Jewellery
Elaine du Preez
5-Star
a month ago
I loved every minute of working with the Flawless Fine Jewellery team. Their designs are breathtaking, they have a really bog range of beautiful settings to choose from, and the team is very knowledgeable and friendly. Thank you Samba for an amazing experience! I will be recommending you to everyone I know.
Flawless Fine Jewellery
Ciara Greaney
5-Star
3 months ago
The whole process from initial contact, to the zoom calls with Lila, regular texts and updates and finally to seeing my final engagement ring was amazing. It was so easy and everyone was so helpful. We are so happy with it, it’s exactly what we wanted and the quality is phenomenal. We flew from Ireland to collect the ring and the welcome we got was so lovely. Would 100% recommend to everyone.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
805
reviews
Excellent
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Poor
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About Flawless Fine Jewellery

Jewellers

For years - alive within the very heart of Hatton Garden. We consistently aim to create the finest bespoke engagement rings in Hatton Garden. We never compromise on the quality of our craftsmanship. Our company moto is customer service and quality jewellery.Our selection of fine Diamond jewellery andGemstone is top only.We deal with a variety of different engagement ring styles and shapes, from stunning solitaire designs to petite diamond stud earrings, wedding rings, necklaces, diamond tennis bracelets and many more.We at Flawless Fine Jewellery have the largest collection of Labgrown diamond engagement rings in Hatton Garden.Bespoke engagement rings and weddings rings are our speciality.Top reviewed Hatton Garden Jewellers.

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