Key themes across reviews include high satisfaction with customer service, the convenience of the mobile app, and responsiveness to questions. Customers value the detailed breakdowns of payment expectations and say negotiations were conducted with creditor companies on their behalf. Some reviewers mention a stress-free process and accessible, 24/7 support. However, concerns arise in isolated cases regarding how payment percentages are disclosed and the impact on credit scores.
In summary, Five Lakes Law Group is regarded as a reputable option for debt consolidation and negotiation services, helping clients across the U.S. manage and reduce debt. The company earns trust primarily through successful negotiations and clear communication, though customers are advised to review fee structures carefully. Overall, it holds a solid reputation for reliability and professionalism in the financial services sector.