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Fineline Upholstery
Fineline Upholstery

Fineline Upholstery Reviews Summary

Rated 4.9 Star based on 108 Reviews

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Overall Rating
4.9
/5
108
reviews
Excellent
Good
Average
Fair
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Published on
January 9, 2024
Last updated
March 13, 2024

What do customers think about Fineline Upholstery?

Fineline Upholstery has cultivated a strong reputation for providing exceptional craftsmanship and customer service as evidenced by the recent testimonials. The reviews consistently highlight the company's professionalism, efficiency, and high-quality output. Customers have noted that the communication with Fineline's team is clear, easy, and accommodating, particularly when unexpected rescheduling is required. The handling of complex tasks, such as reupholstering antique chairs or dealing with intricate designs like Swan chairs, has been praised, with customers remarking that the finished products often exceed their expectations. The company's ability to offer discounts on fabrics and adhere to specified delivery timelines contributes positively to their reputation. Moreover, attentive customer care throughout the service process and successful work on both modern and vintage pieces signify a broad range of expertise and commendable attention to detail.

Positive Feedback

A recurrent theme in the positive reviews for Fineline Upholstery is the high level of satisfaction with the finished product, with many customers expressing that the results were outstanding and sometimes surpassed expectations. Attention to detail, specifically in the handling of complex designs, such as self double piping and the correct restoration of antique furniture to 'like new' condition, has been frequently lauded. The professional demeanor of the staff, alongside clear, easy communication and responsiveness, has provided customers with a seamless and pleasant experience. Timely completion of work, alongside transparency in scheduling, has elevated the company's standing among its clientele. Additionally, the ability to secure discounts on fabrics has been noted as a testament to the value offered by the company.

Concerns and Threads

The dataset provides no explicit negative feedback. However, to categorize suggestions for improvement or rare complaints, a larger data set or more diverse range of reviews would be necessary. It's crucial to maintain vigilance for any developments in customer experience trends, as issues might arise that have not been captured among these overwhelmingly positive testimonials.

Frequently asked questions about Fineline Upholstery

How does Fineline Upholstery handle complex furniture designs?

According to customer feedback, Fineline Upholstery is skilled in managing complex upholstery tasks, such as intricately shaped furniture and detailed designs like self double piping. Their expertise allows them to handle and restore even antique items to a high standard.

Can Fineline Upholstery accommodate rescheduling?

Yes, reviews reflect that the company is flexible and accommodative with unexpected changes in schedules and that they maintain a professional approach throughout.

Does Fineline Upholstery offer prompt service and delivery?

Customers have noted that the company adheres to delivery timelines and completes projects efficiently without compromising on the quality of their work.

What are customers saying about Fineline Upholstery

Fineline Upholstery
David Samuel
5-Star
a month ago
Fineline were a pleasure to liaise with and made my bespoke linen sofa loose covers beautifully. I’d highly recommend their service.
Fineline Upholstery
Claire Camoin
5-Star
3 months ago
I amxso glad I decided to proceed with Fineline for my buttons repairing. Extremely professional, the job was done in no time and very well. also very nice to deal with considering we have to reschedule last minute.
Fineline Upholstery
George Yacoumatos
5-Star
a year ago
Superb work - exceeded expectations. Very clear and easy communication with the team. They managed to get us a decent discount on the fabric, returned the sofa on time, expertly done, exactly as we wanted and asked for, including the very tricky corner bits and piping. Really recommend this service.
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About Fineline Upholstery

Upholstery

Antique and modern furniture re-upholstered and restored, plus French polishing and curtain making.

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