Fareporto Reviews

I only gave them one star because I had to give them one to write the review. They pulled the old bait and switch. Advertised the flight at $312. Then a few hours later emailed to say my ticket was on hold. So I called and they could only offer me first class at a $700 rate increase or wait 6 days to get the advertised price. And then claimed they could not refund my $312 because I already booked. Well if I booked why didn’t I have a reservation? Then when they offered 6 days later and I was considering it, they hung up on me. When I called back they said it was $200 to cancel the flight 6 days later plus the $312 original booking. Scam!! Then they started to quote me prices over $500 and I was on their website where they were advertising lower prices than what they were quoting me on the phone. SCAM!!!

Fareporto a fraudulent and dishonest company. They use bait and switch tactics. I purchased an online ticket, June 29, 2025, for $138.38. The booking number was LJMXXX and the trip itinerary was for Santa Rosa, California to San Diego, California on July 5, 2025. I received a call several hours later stating that the flight was full for the discounted fare and I could upgrade to full fare to fly on the date I booked. The Price went from $138.38 to $468.00. For this reason I call Fareporto a bait and switch company. I was offered other options of flying in or out of a remote airport and/or different travel dates. This call occurred less than four hours after the initial purchase and I requested a full refund. The company representative was very rude and stated no refund could be issued for the charges. I called the next day and spoke to supervisor, Jeff Morgan to make sure a refund was forthcoming. Again, I was told no refund was available on this type of ticket purchase, but I could pay more and get on the booked flight. The charge would have been more than what the airline would have charged for the booking. I was informed that I had been rebooked for July 15, 2025, ten days later. Today, July 5,2025, the day for the original flight departure booking, I received an email stating that they were sorry but my booking was cancelled at the airlines (American Airlines) directive and that there had been no charges on my card. Fareporto offered a fraudulent statement as there was never a booking placed with American Airlines. Their claim that the booking was cancelled at the airlines directive is dishonest. Thankfully I booked a different ticket through a reputable company so I could take my trip on the date planned. Fareporto has gives dishonest representation and has poor
customer service. It is my plan to report them to the Better Business Bureau and to American Airlines. Date of experience: June 29, 2025