Everyplate Reviews

The overall sentiment toward EveryPlate's meal delivery service is predominantly negative, with reviewers highlighting a significant decline in product quality, reliability, and customer support. Many describe consistent issues such as damaged deliveries, poor packaging, missing or spoiled items, and difficulties reaching customer service for resolution. While there is one isolated account of satisfaction, the majority detail frustration and disappointment with recent experiences.

Frequent themes include unreliable delivery schedules, subpar quality of produce and meats, and operational missteps like multiple unauthorized charges or failed refunds. Customers regularly note that boxes arrive late or not at all, with little to no communication from the company. Additionally, the lack of effective customer service is mentioned in nearly every review. Some users compare EveryPlate unfavorably to competitors, or point out confusion around its relationship with HelloFresh.

Based on reviewer feedback, EveryPlate is currently regarded as unreliable for meal delivery, with operational and service shortcomings eroding customer trust. The service's reputation, once positive, has been damaged by unaddressed logistical challenges and a notable breakdown in both product quality and customer communication.

EveryPlate provides meal delivery services, offering customers meal kits with pre-portioned ingredients and recipe cards for home cooking. Operating in the meal kit industry, the company primarily serves subscribers through a direct-to-door delivery model, focusing on convenience and affordability for daily meal planning.

Customers select meals in advance via an online platform, after which EveryPlate assembles and ships the chosen kits to their homes on scheduled delivery days. Boxes typically include proteins, produce, and supporting ingredients for each recipe, accompanied by detailed cooking instructions. The process centers on subscription-based ordering and recurring weekly shipments.