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Dinnerly Reviews

Rated 4.4 based on 2618 Reviews

519 8th Ave 19th floor, New York, NY 10018, United States

Caterers New York

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall sentiment from customers toward Dinnerly’s meal delivery service is strongly positive, with a consistent focus on meal variety, affordability, and the quality of ingredients. Reviewers frequently mention satisfaction with the diversity of recipe choices, convenience, and the value for money. However, service concerns do surface, particularly regarding shipping issues, such as late or damaged deliveries and compromised package integrity.

Frequent themes include the wide selection of meals, straightforward cooking instructions, and accommodating customer service. Many customers highlight exposure to new foods and improved dietary habits since subscribing, with descriptions of the kits as fresh, nutritious, and cost-effective. Negative feedback primarily centers on packaging and delivery, with a few customers experiencing unusable shipments or persistent problems when third-party carriers are involved. Still, issue resolution and refunds by Dinnerly’s team are noted as positive elements.

In summary, Dinnerly is regarded as a reliable and affordable meal kit company, well-reviewed for its diverse meal options, user-friendly approach, and responsive customer service. While occasional delivery issues are noted, customers across various locations generally express high satisfaction and repeat business, recommending Dinnerly to others seeking meal delivery.
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What Customers Are Saying About Dinnerly?

meals are the best!

my family absolutely loves the meals

the food is amazing

Food is great, recipes are quick

absolutely love it!

delicious food

restaurant quality for cheaper

Every meal we've tried has been great

beautiful looking produce

huge help when I’m often short on time

Trustguide extracts key phrases from reviews about Dinnerly and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Dinnerly's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Dinnerly Ratings

5

As of Based on 2618 revies as of Jul 10, 2025

Dinnerly Score

90%

As of Based on 2618 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 2618 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Dinnerly's publicly available reviews View source

Ĺinda Eaton rated Dinnerly 1 stars
a week ago
We have used this service for 3 weeks. Packages don't arrive on time. This one was due on Saturday and we got it two days late. Everything in the box is warm. The ice packs are completely thawed and everything is wet. I stuck my finger through the zucchini when pulling the box out. Flies flew out of the box when I opened it and now my kitchen stinks. Grateful today is garbage day so I won't have to worry about it stinking up my can outside. We have only gotten one package that was usable.
Mary Hibbard rated Dinnerly 5 stars
3 months ago
Our nutritionist said she knows we are eating right when we say we are eating Dinnerly Dinnerly meals are the best! Nutritious, delicious, fresh, easy, instructions included and almost everything is provided. You can choose your own meals.. so glad my daughter and son in law introduced me to these great meals.
Lorra Jordan rated Dinnerly 5 stars
3 months ago
This is my fourth week using Dinnerly and my family absolutely loves the meals. I love the diversity of the recipes available. I'm excited to cook the meals each week. I haven't had to add very many additional seasonings. Overall, the ingredients are wonderful together. The only additions I've made was adding a little Italian seasoning to the Italian dishes or using chicken broth when recipes called for water being added. Customer service was wonderful when they accommodated my wishes to having my deliveries scheduled for Sundays when the app wouldn't allow me to. I'm also happy with the price thus far as the Dinnerly cost for meals each week is comparable to my usual expenditures for groceries at my local grocery store (and in many cases the Dinnerly totals less).

Frequently Asked Questions About Dinnerly

What types of meals can I choose with Dinnerly?

Dinnerly offers a wide variety of meal options each week, including vegetarian dishes, staple favorites, and diverse international recipes. Subscribers can select meals that suit their preferences and dietary needs from an extensive, rotating menu.

What happens if there is a delivery or packaging issue?

If meals arrive late, damaged, or with missing items, Dinnerly's customer service is noted for prompt issue resolution, including immediate refunds or credits for affected ingredients. However, some customers have experienced recurring issues with third-party delivery carriers.

Is Dinnerly affordable compared to grocery shopping or restaurant costs?

Several reviews highlight Dinnerly's cost as comparable to or lower than regular grocery spending, and significantly less expensive than eating at restaurants. Meal kit pricing offers value for those seeking quality ingredients and convenience.

About Dinnerly

Caterers
Dinnerly provides a meal kit delivery service offering a variety of recipes and fresh ingredients directly to subscribers. Customers can choose from a weekly menu of meals, including vegetarian and internationally inspired options, with most cooking staples included in each delivery.

Dinnerly operates a subscription-based model where meals are ordered online and shipped in insulated boxes. The company uses a streamlined selection and packaging system, allowing users to personalize weekly meals. Recipes are delivered with digital or printable instructions, supporting flexible scheduling and prompt resolution of issues through customer service.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.