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Escape U Reviews

Rated 5 based on 3382 Reviews

525 FL-16 Suite 104, St. Augustine, FL 32084, United States

Entertainment Companies St. Augustine

Published on
July 2, 2025
Last updated
July 2, 2025

What Customers Are Saying About Escape U?

made us feel so welcome

had a blast!!!

unforgettable experience at Escape U

she was great!

Grayson was WONDERFUL!

very original!!!

made the experience amazing!

the best time

Andy was welcoming and enthusiastic

she was amazing!

Trustguide extracts key phrases from reviews about Escape U and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Escape U's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Escape U Ratings

5

As of Based on 3382 revies as of Jul 02, 2025

Escape U Score

100%

As of Based on 3382 revies as of Jul 02, 2025

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Customer Reviews

As of Jul 02, 2025, 3382 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Escape U's publicly available reviews View source

Zacher Bayonne rated Escape U 5 stars
4 days ago
From the second we walked in, Eli and Chelsea made us feel so welcome. Their energy is amazing, and they turned a fun escape room into a truly unforgettable experience. The puzzles were super clever, the vibe was great, and their enthusiasm made it all even better. We had a blast! Can’t wait to come back and do it all again. Highly recommend!
Amanda Moore rated Escape U 5 stars
a week ago
This was our first experience with an Escape Room and we had a blast!!! We are local to the area and wanted to do something fun and different as a date day!! We made the right choice with Escape U!! Our Game Master, Chelsea, was funny, witty and sarcastic!! Our kind of people. The room was challenging but not enough to get frustrating! Chelsea kept it fun and lighthearted! We can’t wait to go back to Escape U in St. Augustine!!
tommy Horton rated Escape U 5 stars
a week ago
⭐⭐⭐⭐⭐ Had an absolutely unforgettable experience at Escape U in St. Augustine! My son and I were out for a boys night, and it ended up being one of the most memorable nights we’ve had in a long time — all thanks to Reece. From the moment we walked in, Reece made us feel welcome and completely immersed in the experience. His energy, enthusiasm, and attention to detail were top-tier. He clearly loves what he does, and it shows. He guided us just enough to keep things exciting while letting us feel the thrill of solving the puzzles ourselves. The room itself was challenging, creative, and so much fun — but Reece is what really made the night special. Can’t recommend this place enough, especially if you’re lucky enough to have him as your game master. We’ll definitely be back!

Reviews Summary

The overall sentiment in customer feedback for Escape U’s escape room experiences in St. Augustine is overwhelmingly positive. Reviewers consistently note the welcoming and enthusiastic attitude of staff members such as Chelsea, Reece, Eli, Grayson, and Andy. Comments highlight not only the cleverness and originality of the puzzles but also mention the impactful role that live actors and game masters play in setting an engaging, enjoyable atmosphere. No negative feedback or major criticisms appeared across the ten reviews analyzed.

Frequent themes include praise for staff professionalism, interactive and fun experiences, and original room concepts. Many reviewers mention specific staff members by name and credit them for making their day particularly special. The use of live actors and creative scenarios is identified as a strong differentiator for Escape U in St. Augustine, repeatedly making the experiences memorable for both new and experienced escape room participants.

Overall, Escape U has built a strong reputation in St. Augustine for offering high-quality and entertaining escape room activities, supported by a passionate and friendly team. The company’s ability to consistently deliver creative challenges, foster a welcoming environment, and secure repeat visits stands out as a trust signal for prospective customers in the region.
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Frequently Asked Questions About Escape U

How are the staff at Escape U?

Staff at Escape U, including game masters and live actors, are frequently described as welcoming, energetic, and highly interactive. Multiple reviews mention team members by name and credit them for enhancing the overall experience.

Are the escape rooms suitable for both new and experienced players?

Yes, Escape U offers rooms and challenges that appeal to both beginners and experienced escape room participants. Reviews mention enjoyable, original puzzles that are challenging but not frustrating, making them accessible for all skill levels.

Where is Escape U located?

Escape U is based in St. Augustine. It offers a variety of themed escape rooms at its physical location, accommodating visitors, locals, and families looking for group entertainment.

About Escape U

Entertainment Companies
Escape U operates in the entertainment sector, offering interactive escape room experiences to groups and individuals in St. Augustine. Customers book in-person sessions and solve themed puzzles and challenges within a set time, guided by trained staff members known as game masters.

The company’s workflow involves welcoming customers onsite, assigning rooms based on selected themes or difficulty, and providing live guidance through game masters or actors. Escape U incorporates both original puzzle design and live acting to create immersive scenarios, accommodating various group sizes and event types.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.