Equifinance Reviews

Had a snotty letter from this tin pot organisation threatening me with a field agent visit for £9.25 arrears......yes I said £9.25...not £925.....or £9250...........£9.25...which I have no idea how they have calculated this because the payment is £219 per month and I always pay £220 so should be maybe a couple of quid in credit! It stated that a field agent would be attending my property if I did not phone them with in 2 working days of the date of the letter. News flash, Equifinance, 1st class post in this country does not mean next day any more, a testimant to this is the fact your letter arrived on the morning of 21st of September and the date of the letter is the 18th.....that's my first issue. The second issue is that the purpose of the 'field agent vist' is to agree an affordable payment plan............for £9.25, new income and expenditiure details and an affordability check 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣..........for £9.25! What will I be charged for this utterly ridiculous 'field agent vist' between £75 and £125!!!! Not happening Equifinance if you dare send anyone to my property for an arrears amount of less than £10 I will be making a formal complaint to the Financial ombudsman service! You are not allowed to use bullish scare tactics like this. Can I suggest that rather than you sending what is clearly a generic letter which appears to have not even been reviewed by an actual person, (I say that and I really hope that's the case because the postage, paper, ink and envelope will probably have cost more that the actual 'arrears') you use your common sense and either capitalise or leave on the account! You are an absolute joke, no other mortgage company would even bother writing for that pathetic amount......which again I have no idea how you have calculated it because I always pay 'pence' over! I have now paid £25 so should be £15.75 in credit!!! Please make sure this is checked by a real live person because as I have stated above if you waste my time with a field agent visit and try to make me pay a comparatively stupendous amount of money for an unecessay visit, a full complaint will be made! We are putting our house up for sale within the next month and are currently in the process of getting the mortgage sorted for the purchase of a new house and I have to say I will never have dealings with an absolutely ridiculous company such as yours ever again! Utterly ridiculous!

We've had a 2nd charge mortgage with these guys. Lots of negative reviews but we've found them really helpful. There were some issues with repaying loans (from the other lender not equifinance) and equifinance were quick to respond to emails and help me get to the bottom of the issues. Their charges are a little high but they were quick to lend which was really helpful. If you're looking for a quick solution then I would recommend.