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Elite Care 24/7 Reviews

Rated 4.2 based on 32 Reviews

Suite 4, 155 Hockley Hill, Hockley, Birmingham B18 5AN

Home Care Services | Birmingham

Published on
April 15, 2024
Last updated
April 15, 2024

Reviews Summary

The reviews for Elite Care 24/7 display mixed insights into the company’s service quality and employee satisfaction. Notably, the company has received commendation for its supportive environment and extensive training programs from its employees. Reviews highlight a nurturing work culture that values and celebrates its staff, with particular emphasis on the provision of advanced training and responsive management. On the customer service front, there are reports of exceptional care, personalized service, and reliable round-the-clock assistance. Compliments are directed towards caregivers for their professionalism and the ability to tailor services to specific needs. Overall, employees and clients tend to appreciate the responsive and helpful nature of the management team, thus contributing to a positive company reputation. However, it is imperative to note that amidst an array of positive feedback, there are significant concerns raised by a customer regarding reliability, communication issues, and professional conduct, which could impact the overall perception of the company.
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What Customers Are Saying About Elite Care 24/7?

Trustguide uses AI to extract key phrases from reviews about Elite Care 24/7 and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Elite Care 24/7's customers had a positive experience.

Positive
Neutral
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Elite Care 24/7 Ratings

5

As of Based on 32 revies as of Apr 15, 2024

Elite Care 24/7 Score

As of Based on 32 revies as of Apr 15, 2024

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Customer Reviews

As of Apr 15, 2024, 32 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Elite Care 24/7's publicly available reviews View source

Veenu rated Elite Care 24/7 5 stars
a week ago
I am working in this company from last 2 years, and my experience with them has been amazing. The employers are very nice and supportive. They motivate their employees and provide the best training to them to get more knowledge about their role.
5673 Lakhwinder Sandhu rated Elite Care 24/7 5 stars
a week ago
I am really impressed with the level of service I received. I had a great experience with the care workers and management at this company. They were very responsive and helpful, and management team members were able to resolve my issue quickly. I would definitely recommend this company to others.
kirandeep kaur rated Elite Care 24/7 5 stars
a week ago
EliteCare247 has been a lifesaver for my family. Their team provides exceptional care and service round the clock. From skilled nursing to personal care assistance, they tailor their services to meet our specific needs. The caregivers are compassionate, professional, and go above and beyond to ensure the comfort and well-being of their clients. Communication with the management team has been seamless, and they are always responsive to any inquiries or concerns. I highly recommend EliteCare247 to anyone in need of reliable and compassionate care services.

Frequently Asked Questions About Elite Care 24/7

What kind of training does Elite Care 24/7 provide to their staff?

Elite Care 24/7 offers extensive training to their employees focusing on knowledge improvement and skill development relevant to their roles. Employees report receiving advanced training support from the organization.

Does Elite Care 24/7 tailor their services to individual client needs?

Yes, client reviewers have commended Elite Care 24/7 for their personalized approach to care, tailoring their services to the specific requirements of clients and ensuring round-the-clock support.

Have there been any reported issues with the services provided by Elite Care 24/7?

Some service-related issues have been reported such as mishandling of medication, challenges in communication due to language barriers, and an inadequate response from management to reported concerns.

About Elite Care 24/7

Home Care Services
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.