Read EdFinancial 90 Reviews Summary 2025

Courtnie Douesius rated EdFinancial 1 stars

a week ago

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Absolutely horrible..... I've had loans from school and a few years ago in 2021. I believe they called me and we set up payment plans and everything was going great. I got a letter saying everything was caught up awesome. Now I look back and saying I missed tons of payments back then, and it screwed up my credit so freaking bad. Why all of a sudden? Why did I not get a notifications before? Why did I get notified and payments taken out from these people and now all of a sudden I still owe them money??? Absolutely freaking ridiculous.... It makes no sense to me. And I will be calling these people tomorrow and giving them complete and total hell

Devyn Fey rated EdFinancial 1 stars

a week ago

Unlike everyone else I was able to reach various representatives who were very kind and able to walk me through various steps to assist in fixing my credit because they started my loan repayment two months early. The problem was they walked me through the wrong steps and now I’m still sitting at a very low credit score. The amount of rings I’ve had to jump through to try and fix a mistake on their end is almost hysterical.

Joshua Oliver rated EdFinancial 1 stars

a week ago

If zero stars were possible, I would rate this company as such. I have had a horrible experience with their online payment portal. I have setup my bank account for auto pay several times, with email confirmation saying it is active. 5 months later I found on my payment was delinquent. After I thought my payments were up to date, a month later still experiencing the same issue, with a massive hit on my credit for late payment. This company does not hold themselves accountable. However, I feel bad for customer service because they do the best that they can. Everyone else above them sits and does nothing.. If you can choose another lender, I would recommend doing so..