Economy Foam Inc. Reviews

Economy Foam appears to possess a mixed reputation according to the provided customer reviews. These evaluations reflect a wide range of experiences, from high praise regarding the quality of custom work and the professionalism of staff to stark criticisms focused on pricing, customer service, and product guarantees. Long-term patrons cite exceptional workmanship and friendliness as key attributes while newer interactions suggest a potential decline in service quality. Noteworthy is the company's survival through COVID-related challenges, transitioning from a retail storefront to warehouse operations. This shift suggests operational resilience but may coincide with variances in the consumer experience. Issues concerning miscommunication over product guarantees, inconsistent pricing, and customer service attitudes seem to underpin much of the dissatisfaction. These elements merit attention as they significantly influence the perceived reliability and integrity of the company.

Longtime store selling futons, sofa sleepers & bed frames, plus cut-to-size foam & custom cushions.