Dusit Reviews Summary

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Thai Restaurants | Edinburgh

49A Thistle St, Edinburgh EH2 1DY

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Dusit?

As of Apr 13, 2024, 918 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Dusit's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
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Published on
April 13, 2024
Last updated
April 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Dusit's customers had a positive experience.

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Dusit's customer reviews analysis

Dusit seemingly boasts a strong reputation for providing a high-quality dining experience with a focus on Thai cuisine. Customer feedback consistently praises the ambiance, service, and the culinary offerings of the establishment. The ambiance is described as calm, welcoming, and with an excellent atmosphere which contributes positively to the overall dining experience. The service is frequently lauded as exceptional, with staff being described as attentive, polite, and highly accommodating, often going above and beyond to assist with menu selections and providing recommendations. The food is a focal point of customer satisfaction, with reviews highlighting the fresh, flavorful, and well-presented dishes. Portion sizes are noted to be generous and the variety of the menu, including traditional dishes with contemporary twists, is appreciated. However, not all experiences are without flaws. Some customers felt that certain dishes lacked the expected depth of traditional Thai flavors, indicating a potential inconsistency in meeting customer expectations for authentic taste. Despite this, the recurring themes of high-quality service, exceptional food, and a positive atmosphere suggest a predominant customer satisfaction trend.

Positive Feedback

The positive aspects of customer feedback for Dusit center around several key elements. The ambiance of the restaurant receives unanimous praise, characterized as great with a tranquil environment that enhances the dining experience. Service quality is a prominent positive feature, with multiple reviews commending the staff's attentiveness, helpfulness, and the courtesy with which patrons are treated. From the management to the wait staff, there is mention of a warm and kind welcome that seems to be a part of Dusit's service culture. The Premium culinary offerings of Dusit are also a highlight, with customers detailing their enjoyment of the mouth-watering, authentic Thai dishes that are both fresh and flavorful. The presentation of food attracts particular mention for its visual appeal, and the diverse menu items, including banquet options, receive appreciation for their taste and substantial portion sizes.

Concerns and Threads

Despite the largely positive reviews, Dusit has some areas where customers have expressed concerns or less satisfaction. From the culinary perspective, while the majority of dishes are praised for their flavor and presentation, some customers have had experiences where the food did not entirely meet their expectations. There are remarks about certain dishes lacking in complexity or the anticipated chargrilled flavor, with a few customers noting the flavors to be one-dimensional or not spicy enough. This suggests that while the food quality is generally high, there may be inconsistencies in flavor profiles or seasoning. Some customers highlighted that while the portions are generous, they anticipated a stronger representation of traditional Thai bold flavors and complexity. Also noted was the challenge of sourcing specific Thai ingredients, leading to substitutions which, while still providing an authentic taste, may not fully align with all customers' expectations.

Frequently asked questions about Dusit

Is Dusit capable of accommodating walk-ins without reservations?

Yes, Dusit has been reported to accommodate walk-ins even without reservations, subject to table availability. However, as it is often packed, making a reservation is recommended to avoid wait times.

Does Dusit offer authentic Thai cuisine and menu variety?

Dusit is praised for its authentic Thai cuisine with a contemporary touch. The menu offers a wide variety of dishes including traditional Thai salads, curries, wok-fried dishes, and chef recommendations, catering to different taste preferences.

What are the portion sizes and pricing like at Dusit?

Reviews indicate that Dusit offers generous portion sizes at a price point perceived as offering good value for the quality of food and the dining experience provided.

Recent customer reviews and testimonials for Dusit

Dusit
F Sheerin
5-Star
a week ago
What a place! Great ambiance, exceptional service, & mouth-watering food. We ordered their banquet menu and thoroughly enjoyed everything. Starters were my favourite! Out of the three mains stir fry beef was my favourite. We ordered two diet cokes and finished the meal with their green tea. Total was 42£ each but so worth it.
Dusit
Mai Hương Ngô
5-Star
2 weeks ago
We went to have lunch here without reservation but they still let us walk in. The waitress here was super nice, she helped us a lot in choosing our food. The food was superrrr good. Highly recommend if you want to try Thai cuisine!
Dusit
Ashley Corley
5-Star
2 weeks ago
The pictures I took of the food definitely don't do it justice. This was our favorite meal in Edinburgh and possibly the best Thai food I've ever had. The service was fantastic and the food was so fresh and flavorful. We got the duck appetizer, specialty curry, and pad thai - all recommendations from our waitress which we were very happy we followed!
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Overall Rating

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A+
A
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C
D
F
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Overall Rating
4.7
/5
918
reviews
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About Dusit

Thai Restaurants
Modern, innovative Thai cuisine using local Scottish produce served in graceful, bare stone decor.
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