Overall, Rosa's Thai Liverpool maintains a strong company reputation underscored by an overwhelmingly positive customer experience. The recurring commendation centers around the exceptional service, especially from a hostess named Peach, who is consistently mentioned for her warm welcome and excellent service. Customers also praise the atmosphere, stating it brings a genuine Asian essence that is complemented by enjoyable music. Various dishes, such as the fried shrimp, sweet and sour chicken, and mango sticky rice, receive specific mentions for their taste and quality. Moreover, the mention of a coffee that brightened a gloomy day and the recommendation for a boozy Thai lemon iced tea adds to their diverse and well-appreciated beverage offerings. However, some minor criticisms emerge, such as the disparity in spice levels for certain patrons, and a few mentions of dishes, like the Tom yum soup, not meeting customer expectations. The speed of service and the practice of adding a service charge are also noted as areas for potential improvement.
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What Customers Are Saying About Rosa'S Thai Cafe?
Truly amazing food
so enjoyable
fulfillment 😭😭😭
service is exceptional
really, really great service
the best Thai place in Liverpool
plates are full of colour
The food was amazing
best food I ever had
left Tom yum almost untouched
service is slightly slow
Trustguide uses AI to extract key phrases from reviews about Rosa'S Thai Cafe and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 80% of Rosa'S Thai Cafe's customers had a positive experience.
Positive
80%
Neutral
10%
Negative
10%
Rosa'S Thai Cafe Ratings
5
As of Based on 849 revies as of Apr 25, 2024
Rosa'S Thai Cafe Score
80%
As of Based on 849 revies as of Apr 25, 2024
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Customer Reviews
As of Apr 25, 2024, 849 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Rosa'S Thai Cafe's publicly available reviews View source
Alexandru Mugurel Cicu rated Rosa'S Thai Cafe5 stars
a month ago
As I entered Rosa's Thai Cafe for the first time I was welcomed by hostess Peach with a beautiful and humble smile.
Truly amazing food , unbelievable service and a great place to dine in or even take away. I absolutely loved the fried shrimp, sweet and sour chicken and many other assortments of food.
So good that we ended up ordering 2 times. Complimented by amazing music the atmosphere is pure Asian magic.
As well we have been served by May as well and other staff that made the experience so enjoyable. Great food, very tasty and full of flavor! Great prices too.
Thurso Lass rated Rosa'S Thai Cafe5 stars
3 weeks ago
We went here after a recommendation. Nice spot on the docks, liked the fact that you could see into the kitchen, nice decor. Staff attentive. Good menu choice. Had a sharing platter and a chicken Pad Thai, was ok, not as good as I was expecting. Wait person was very informative re added service charge, pointing it out on bill and asking if it was ok.
Awang Bagas rated Rosa'S Thai Cafe5 stars
3 weeks ago
I've been in the UK for 3 months, and I miss South East Asia's taste so much. Thank you so much for your fulfillment 😭😭😭
The cracker, made with shrimp, is the thing I missed the most. Finally, this Thai resto is serving this Indonesian snack for me.
Actually, I'm amazed with the coffee. I didn't expect it would be this delicious A perfect drink to shine up the gloomy day.
Frequently Asked Questions About Rosa'S Thai Cafe
Do I need to make a reservation before dining at Rosa's Thai Liverpool?
Reservations are highly recommended, as the restaurant can get busy, even on weekdays. Customers have reported wait times of up to 30 minutes without a reservation.
Is the menu at Rosa's Thai Liverpool suitable for someone with a low spice tolerance?
The menu features a variety of flavors, including spicy options. If you have a low spice tolerance, it may be advisable to consult with the staff about milder options or request adjustments to the spice level when ordering.
Does Rosa's Thai Liverpool include a service charge on the bill?
Yes, they add a service charge to the bill. Customers highlight that the staff is informative about this charge and ensures it is okay with diners beforehand.
Housed within a Grade I listed former warehouse, our first restaurant outside of London is situated in the historical Royal Albert Dock. The design retains the original open brickwork of the building, with huge arches looking out onto the docks, an open theatre kitchen and a mezzanine level perfect for events and private dining. The Tate Modern Liverpool, Merseyside Maritime Museum, and The Beatles Story are all a quick walk away and with the Echo Arena right on our doorstep, you'll have plenty of time to grab a Thai stir-fry or curry ahead of a show or during a break from museum visits.
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