Common feedback includes compliments on delicious menu options such as duck, fried rice, red curry with tofu, and unique cocktails. The clean, stylish interior and cozy outdoor seating contribute to a welcoming atmosphere. Patrons often highlight quick service, flexible ingredient substitutions, and effective suggestions from staff for both food and drinks.
Overall, THEP Thai is regarded as a reliable spot for flavorful and authentic Thai cuisine in New York City's Upper East Side. Consistent high ratings, repeat customers, and memorable interactions with staff reinforce its positive local reputation. It is frequently described as a destination for both traditional and modern Thai dining.