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Zen Metro Reviews

Rated 4.5 based on 774 Reviews

73 Cornwall St, Birmingham B3 2DF

Thai Restaurants | Birmingham

Published on
April 25, 2024
Last updated
April 25, 2024

Reviews Summary

Analyzing the latest customer reviews for Zen Metro reveals a largely positive reputation for this dining establishment. Patrons routinely praise the quality of food, emphasizing the flavors and freshness of meals. Furthermore, customer service appears to be a significant strength, with staff members noted for their attentiveness, politeness, and the ability to accommodate large groups or last-minute diners effectively. The ambiance and atmosphere of the restaurant contribute positively to the overall customer experience, with many finding the environment spacious, well-maintained, and appropriate for various dining scenarios including dates and group gatherings. Despite the predominance of positive feedback, there are minor critiques regarding some dishes potentially lacking flavor without added sauce and a few instances of less enjoyed side sauces. The menu's diversity, including vegetarian and vegan options, also garners positive attention. However, the balancing act of continuing to maintain high culinary standards while refining the less appreciated aspects of the menu will be fundamental in sustaining the overall positive customer sentiment.
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What Customers Are Saying About Zen Metro?

incredible food

very well maintained

wonderful dining experience

absolutely beautiful

friendly and very helpful

pretty cool

delicious food

friendly, attentive, efficient

fantastic

really good food

kind of underwhelming

a metallic taste

Trustguide uses AI to extract key phrases from reviews about Zen Metro and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Zen Metro's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Zen Metro Ratings

5

As of Based on 774 revies as of Apr 25, 2024

Zen Metro Score

80%

As of Based on 774 revies as of Apr 25, 2024

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Customer Reviews

As of Apr 25, 2024, 774 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Zen Metro's publicly available reviews View source

Kelly Buss rated Zen Metro 5 stars
5 months ago
Had a fabulous meal on 4th November, all four of us had incredible food. Flavours were incredible! Fantastic service, could not fault any of it. Already looking for an excuse to go back again!!
Vigneswaran Vanushan rated Zen Metro 5 stars
3 months ago
Thank you for accepting the big group without pre booking (90mins before closing time) Food and the service was good Their toilets were very well maintained No regrets at all Would recommend
Marios Nathanael rated Zen Metro 5 stars
3 months ago
My wife and I had a delicious meal at Zen Metro this weekend! Nilakshi was fantastic, she was really attentive and took us through the set menu options in detail. Overall a wonderful dining experience, would definitely recommend!

Frequently Asked Questions About Zen Metro

Does Zen Metro accommodate large groups without reservations?

Yes, Zen Metro has been noted to accept large groups without prior reservations, even close to closing time. However, it's recommended to book in advance to ensure seating availability.

Are there vegetarian and vegan options available at Zen Metro?

Zen Metro offers a variety of meal options, including vegetarian and vegan choices, ensuring a diverse menu catered to different dietary preferences.

How quickly is food served after ordering at Zen Metro?

Many customers have reported that the service at Zen Metro is prompt, with wait times for food typically around 15 minutes after placing an order.

About Zen Metro

Thai Restaurants
Energetic stop offering Thai & modern global cuisine plus a long bar with cocktails, beer & wine.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.