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Dominique Ansel Bakery
Dominique Ansel Bakery

Dominique Ansel Bakery Reviews Summary

Bakeries | New York, NY

What do customers say about Dominique Ansel Bakery?

As of Jan 23, 2024, 7611 customers have reviewed this business and rated it 4.3 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 23, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
7611
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Dominique Ansel Bakery's customer reviews analysis

Analyzing the latest customer reviews, the Dominique Ansel Bakery presents a mixed reputation with varied customer experiences. A significant portion of feedback emphasizes the long lines and limited seating, suggesting that demand for the bakery's offerings is high, likely due to the renown of the pastry chef and the fame of creations like the cronuts. However, the inconvenience caused by these factors cannot be overlooked, as they form a recurring theme in customer impressions. The recurrence of comments on pastry sweetness and the bakery's choice not to heat pastries indicates areas where customer expectations occasionally conflict with the bakery's offerings. Despite these criticisms, numerous reviews praise the quality and taste of specific items like the salted caramel eclairs, indicating that product satisfaction is high in certain areas.

Positive Feedback

The customer feedback for Dominique Ansel Bakery predominantly highlights a range of positive experiences. Customers express appreciation for the high-quality ingredients, moderate sweetness levels, and the novelty of items such as the cookie cup with milk and the cronut. The satisfaction derived from unique offerings like pistachio passionfruit rolls, maple cappuccino cronuts, and chocolate mouse cake suggests that the bakery excels in creating memorable and distinctive pastry experiences. The mention of efficient service and friendly staff also contributes positively to the bakery's profile. The hot chocolate service, in particular, received special recognition, demonstrating the bakery's ability to deliver exceptional experiences beyond their baked goods.

Concerns and Threads

Despite numerous positive aspects, some customers have voiced concerns impacting Dominique Ansel Bakery's overall customer experience. A primary issue is the long wait times, exacerbated by weather conditions and a lack of seating which could deter potential customers. Quality inconsistencies were noted, particularly with items like the cronut and kouign-amann that did not always meet previous standards or personal preferences. The inability to heat pastries, such as the almond croissant, left some customers with a subpar experience. These points of friction suggest that while the bakery’s offerings are generally well-received, operational and product consistency challenges adversely affect some patrons' experiences.

Frequently asked questions about Dominique Ansel Bakery

What are the must-try items at Dominique Ansel Bakery?

Customers highly recommend trying the cookie shot, salted caramel eclairs, pistachio passionfruit roll, and the famous cronut. The chocolate mousses and blooming hot chocolate are also favorites.

Is there typically a wait to enter Dominique Ansel Bakery and is there seating available?

Yes, there are often long lines to enter the bakery, particularly around breakfast hours. Seating is limited, so it's advisable to come early or be prepared to wait.

Does Dominique Ansel Bakery offer heated pastries?

The bakery does not typically heat their pastries, so it's important for customers to be aware that items like croissants will be served at room temperature.

Recent customer reviews and testimonials for Dominique Ansel Bakery

Dominique Ansel Bakery
Ylva Bosemark
4-Star
5 days ago
The line was long and there was very little seating. Come early if you want a spot inside! The desserts were too sweet in my opinion. They don’t heat the pastries, so I had to eat a cold almond croissant :/ My favorite was the cookie cup with milk inside.
Dominique Ansel Bakery
Debisree Ray
4-Star
3 weeks ago
Bakery by an award winning pastry chef. It’s a huge sensation and there is a reason for it. We stopped by for the breakfast in morning around 10ish. There was quite a long line to go inside! It was cold outside, still people were patiently waiting outside. And it’s worth the wait. Inside is the wonderland of baked goodies. We got the famous cookie shot, hot chocolate, pastries and stuff. Everything was just great. If you love freshly baked good pastries, with real chocolate, and ingredients ( not to mention with moderate sweetness level) look no further and hit the place now.
Dominique Ansel Bakery
Jason Tai
4-Star
4 weeks ago
The cronut was not as crispy and delicious as we had a few years ago. Cakes were just okay but nothing special. We understand they change the cakes seasonally. However, we don’t feel it’s worth the time for waiting in the line this time
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TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
7611
reviews
Excellent
Good
Average
Fair
Poor

About Dominique Ansel Bakery

Bakeries

This bakery-cafe headed by pastry chef Dominique Ansel serves up creative & beautiful French treats.

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