
Debt Blue Reviews
Rated 4.8 based on 4010 Reviews
Financial Services in Richardson
1125 E Campbell Rd suite 200, Richardson, TX 75082, United States
Published on
July 1, 2025
Last updated
July 1, 2025
customer service is excellent
very friendly and understanding
incredibly knowledgeable and had an amount of patience
very helpful and kind
so helpful to me
superior job
allowed me to get the help I've been needing
very caring and empathetic
remained professional throughout the call
exceptionally helpful, accurate and timely
Debt Blue’s team is consistently reported as highly responsive, with call wait times described as minimal and agents following up promptly on customer inquiries or concerns. Multiple reviewers mention being contacted quickly by supervisors or agents when needed.
Yes, several reviews indicate that staff members work directly with clients to develop financial plans tailored to their unique situations. Customers mention receiving options that fit their needs rather than standardized solutions.
Debt Blue’s agents provide detailed guidance for initial payment setup and assist clients with uploading or handling necessary documents. Staff offer reassurance and step-by-step instructions to help new clients get started smoothly.