The most frequent themes include complaints about unresolved structural and design flaws, slow or unhelpful responses from the corporate office, and difficulties receiving earnest money refunds. On the positive side, some customers praise individual team members, such as warranty representatives and sales staff, for their professionalism and supportive approach. Interactions with specific employees or teams receive more positive remarks than the company as a whole, especially when prompt issue resolution occurs.
Based on reviews, David Weekley Homes’ reputation is polarized in markets like Jacksonville, FL and communities such as Bridgeland and LakeView Ranch. While there are isolated accounts of positive home buying experiences and friendly staff, consistent quality issues and unaddressed complaints lead to customer caution and a mixed public perception.