Dallas Bbq

Dallas Bbq Reviews Summary

Bbq Restaurants | New York, NY

What do customers say about Dallas Bbq?

As of Jan 08, 2024, 13281 customers have reviewed this business and rated it 4.2 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 8, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
13281
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Dallas Bbq's customer reviews analysis

Dallas BBQ Times Square seems to offer a distinctive dining experience, anchored by its central NYC location and a reputation for ample portions and compelling cocktails. However, the reviews reflect a dichotomy of customer experiences. Notably, patrons appreciate the substantial food servings, vibrant atmosphere, and diversified patronage. The customer service experience, though, is inconsistent, with some citing exceptional service and others experiencing delays and inattentiveness. The establishment is also equipped to handle large groups; however, efficiency may falter, as reports of slow service for large parties are mentioned. While the ambiance is lively and condusive to family dining, including kid-friendly options and wheelchair accessibility, potential customers are cautioned about limited vegetarian choices and lack of parking. Additionally, concerns such as hygiene issues featuring an unexpected presence of pests have been raised, diminishing the dining pleasure for some guests.

Positive Feedback

Positive customer feedback for Dallas BBQ Times Square typically highlights the ample portion sizes of meals, which contributes to a sense of value and satisfaction. The restaurant's location and inviting atmosphere are consistently noted, with an energetic ambiance appreciated by guests looking for a vibrant dining setting. Customer reviews also remarked on the deliciousness of specific menu items, particularly the Texas Crispy chicken and Hennessy sauce. Positive experiences with the service staff, including mentions of politeness and promptness, demonstrate that when the staff manages to cope with the demands of the restaurant, customers are left with a favorable impression. Additionally, the establishment’s ability to cater to large groups and family-friendliness is flagged as advantageous, as are the considerable drinks and their quick service.

Concerns and Threads

Several negative aspects surfaced within customer reviews of Dallas BBQ Times Square. Service inconsistencies occupy the forefront, with complaints of servers appearing overwhelmed and inattentive, resulting in prolonged waiting periods for food and drinks and impacting the overall dining experience. Situations requiring managerial intervention for basic processes, such as bill settlement, indicate operational inefficiencies. Large groups noted insufficient staffing that led to orders being missed or served lukewarm. A notable event involving a pest sighting critically marred the experience for one group, which also reported unaddressed drink orders. The restaurant's suitability for vegetarian diners is limited, and parking constraints present logistical challenges for visiting patrons.

Frequently asked questions about Dallas Bbq

What type of atmosphere can be expected at Dallas BBQ Times Square?

Dallas BBQ Times Square offers a lively and bustling atmosphere. It is a busy establishment with a vibrant, crowd-filled ambiance suitable for those seeking a dynamic dining experience.

Are there options available for large groups and families?

Yes, the establishment caters to large groups and families, offering substantial portions and a kid-friendly menu, although it is advisable to request additional servers for very large parties to improve service efficiency.

How does the restaurant accommodate those with dietary restrictions?

While Dallas BBQ Times Square is known for its hearty meat dishes, vegetarian options are limited, but they do offer a selection of vegetables and mac and cheese. Guests with dietary restrictions may wish to review the menu or call ahead to inquire about available choices.

Recent customer reviews and testimonials for Dallas Bbq

Dallas Bbq
Paula
3-Star
5 days ago
Enjoyed the unique setting of this BBQ place nestled in the heart of NYC. The food portions were impressively substantial—almost intimidatingly so. It's unlikely most people can finish even half a ration. On the positive side, the cocktails were excellent, and the service was top-notch. However, be prepared for a hearty, albeit somewhat unhealthy, dining experience.
Dallas Bbq
Ebonyeyes
3-Star
a month ago
Visited 11/24/23 It was a group of forty people. We had one server to take orders and bring out food. We knew there would be mistakes. For bigger parties it should have been two or three servers. Food was missing, Food was warm and not hot, Took too long to get refills on drinks. The food tasted okay. The atmosphere was great. My order was wings and shrimp with a side of fries. I picked the hennessy barbecue sauce. That was great. Vegetarian options: Not a place for vegetarians but you can order veggies And mac and cheese Parking: No parking that I saw we were dropped off by a bus Kid-friendliness: The chicken strip kids meal came with four tenders, side dish, corn bread, Cole slaw and drink. Plenty of food for the kiddos. Wheelchair accessibility: They have a elevator and you can remove a chair from the table
Dallas Bbq
Arelys Q
3-Star
a month ago
While visiting the Big Apple, my husband and I dined at Dallas BBQ in Times Square, and our experience was mixed. The restaurant is bustling, with a vibrant atmosphere spread across two levels. It's certainly the spot if you're into lively scenes with big drinks and hearty portions. We shared a plate of chicken wings and fries, which were quite satisfying. However, the service left much to be desired. Our server seemed overwhelmed and inattentive, making us wait an uncomfortably long time for both our food and drinks. The situation reached a point where we had to involve the manager just to get our check. While the food and the energetic ambiance were positives, the sluggish service significantly dampened our overall experience.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
13281
reviews
Excellent
Good
Average
Fair
Poor

About Dallas Bbq

Bbq Restaurants

Bustling local chain serving big plates of saucy meats & other classic fare plus jumbo margaritas.

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