Dallas BBQ Times Square seems to offer a distinctive dining experience, anchored by its central NYC location and a reputation for ample portions and compelling cocktails. However, the reviews reflect a dichotomy of customer experiences. Notably, patrons appreciate the substantial food servings, vibrant atmosphere, and diversified patronage. The customer service experience, though, is inconsistent, with some citing exceptional service and others experiencing delays and inattentiveness. The establishment is also equipped to handle large groups; however, efficiency may falter, as reports of slow service for large parties are mentioned. While the ambiance is lively and condusive to family dining, including kid-friendly options and wheelchair accessibility, potential customers are cautioned about limited vegetarian choices and lack of parking. Additionally, concerns such as hygiene issues featuring an unexpected presence of pests have been raised, diminishing the dining pleasure for some guests.
Positive customer feedback for Dallas BBQ Times Square typically highlights the ample portion sizes of meals, which contributes to a sense of value and satisfaction. The restaurant's location and inviting atmosphere are consistently noted, with an energetic ambiance appreciated by guests looking for a vibrant dining setting. Customer reviews also remarked on the deliciousness of specific menu items, particularly the Texas Crispy chicken and Hennessy sauce. Positive experiences with the service staff, including mentions of politeness and promptness, demonstrate that when the staff manages to cope with the demands of the restaurant, customers are left with a favorable impression. Additionally, the establishment’s ability to cater to large groups and family-friendliness is flagged as advantageous, as are the considerable drinks and their quick service.
Several negative aspects surfaced within customer reviews of Dallas BBQ Times Square. Service inconsistencies occupy the forefront, with complaints of servers appearing overwhelmed and inattentive, resulting in prolonged waiting periods for food and drinks and impacting the overall dining experience. Situations requiring managerial intervention for basic processes, such as bill settlement, indicate operational inefficiencies. Large groups noted insufficient staffing that led to orders being missed or served lukewarm. A notable event involving a pest sighting critically marred the experience for one group, which also reported unaddressed drink orders. The restaurant's suitability for vegetarian diners is limited, and parking constraints present logistical challenges for visiting patrons.
Dallas BBQ Times Square offers a lively and bustling atmosphere. It is a busy establishment with a vibrant, crowd-filled ambiance suitable for those seeking a dynamic dining experience.
Yes, the establishment caters to large groups and families, offering substantial portions and a kid-friendly menu, although it is advisable to request additional servers for very large parties to improve service efficiency.
While Dallas BBQ Times Square is known for its hearty meat dishes, vegetarian options are limited, but they do offer a selection of vegetables and mac and cheese. Guests with dietary restrictions may wish to review the menu or call ahead to inquire about available choices.
Bustling local chain serving big plates of saucy meats & other classic fare plus jumbo margaritas.
