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Turtle Bay Bristol Broad Quay Reviews

Rated 4.7 based on 10978 Reviews

Bbq Restaurants in Bristol

8 Broad Quay, Bristol BS1 4DA

Published on
August 18, 2025
Last updated
August 18, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Turtle Bay Bristol Broad Quay's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Turtle Bay Bristol Broad Quay?

fantastic time here

put in the extra effort

well made and tasty

very polite

Customer service was great

now her favourite restaurant

atmosphere was vibrant

enjoyed every minute

Incredible service from Ali

food was amazing

Trustguide extracts key phrases from reviews about Turtle Bay Bristol Broad Quay and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 18, 2025, 10978 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Turtle Bay Bristol Broad Quay's publicly available reviews View source

Amatunoor Raida Kazi rated Turtle Bay Bristol Broad Quay 5 stars
a month ago
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We had a fantastic time here! The mix of starters was delicious, and the happy hour deals were a great bonus. The service was top-notch—friendly and attentive waiters who made us feel welcome. We especially loved playing dominos while enjoying the lively, relaxed atmosphere. Can’t wait to come back!
Zoe Fintry rated Turtle Bay Bristol Broad Quay 5 stars
3 weeks ago
Came in quite late and Louis was out server. He made sure we still got top tier service and really put in the extra effort to be friendly even though it was quite busy. The food was good and the cocktails were even better! Shout out to Louis he really made our experience special.
Mo Abazeed rated Turtle Bay Bristol Broad Quay 4 stars
3 weeks ago
The good: Food was well made and tasty. I had the jerk chicken wings and they were very tender and well seasoned. I also had the beef rib, and it was what I would expect from a short rib, tender, juicy and tastes really good, so I would recommend it to others if you're not sure what to order. It's only available after 5 pm tho. I had the Mai Thai and it was delicious and balanced, recommended as well. The less good: I didn't feel the service was attentive, definitely can be improved, especially that the restaurant was far from being crowded. It's not exactly "bad", but it's not something I'd praise, and that's my own experience.

Reviews Summary

Overall, customer sentiment towards Turtle Bay, a Caribbean restaurant in Bristol City Centre, is extremely positive, with reviewers consistently highlighting friendly, attentive service and a lively atmosphere. Noteworthy staff members such as Louis, Chloe, Samie A, Clemmie, Sammy, Adam, Ali, Rowan, Gabby, Maria, and Sam are frequently mentioned for enhancing the dining experience. Some minor criticisms emerge regarding spice levels and occasional lapses in service attentiveness, though these are described as personal preferences or isolated incidents rather than persistent trends.

The most frequently mentioned themes include the quality and taste of the food—specifically spicy dishes and filling platters—as well as vibrant music and a bustling ambiance, especially on weekends. Multiple reviews praise specific cocktail deals and the popular bottomless brunch offering. Group bookings, such as large parties and family occasions, seem to be handled efficiently. The staff's proactive approach and ability to manage crowded, busy periods receive repeated endorsement.

In summary, Turtle Bay has built a strong local reputation for Caribbean cuisine and welcoming service in Bristol. Repeat visits, positive mention of individual staff, and robust customer recommendations reinforce the restaurant’s standing. While there are some notes on meal spiciness or noise, the establishment is overall regarded as a reliable, enjoyable destination in the Bristol region.
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Frequently Asked Questions About Turtle Bay Bristol Broad Quay

Does Turtle Bay Bristol cater to large groups or parties?

Yes, several reviews note successful visits by large groups, including a party of 12. Staff handle group bookings efficiently, ensuring orders are taken promptly and service remains attentive, even during busy periods.

Are specific dietary preferences or spice levels accommodated?

The menu includes a variety of Caribbean dishes, often with spicy flavors. Individual experiences with spice vary, and some find the food quite hot. If you prefer less spice, it may be best to mention this to your server.

What are some popular deals or special menu options?

Turtle Bay offers 2 for 1 cocktail deals, happy hour specials, and a bottomless brunch. These deals are frequently mentioned in reviews, attracting both small groups and larger parties throughout the week.

About Turtle Bay Bristol Broad Quay

Bbq Restaurants
Turtle Bay is a restaurant that specializes in Caribbean cuisine, offering a range of dishes and cocktails inspired by the Caribbean region. The business operates an in-person dining model and features meal deals, bottomless brunches, and group reservations in a city-centre location.

The company conducts its operations through a staff-driven service model with servers, bartenders, and kitchen staff responsible for providing food, drinks, and attentive service. Turtle Bay schedules special offers like happy hour cocktails and accommodates both walk-ins and group bookings, maintaining a busy and lively dining environment.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.