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Pepe's Reviews

Rated 3.7 based on 881 Reviews

Bbq Restaurants in London

135 High St N, London E6 1HZ

Published on
September 6, 2025
Last updated
September 6, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 10% of Pepe's's customers had a positive experience.

Positive
10%
Neutral
10%
Negative
80%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Pepe's?

hands down one of the best

Trustguide extracts key phrases from reviews about Pepe's and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 06, 2025, 881 customers have reviewed this business and rated it 3.7 Star out of 5. Trustguide conducted an in-depth analysis of Pepe's's publicly available reviews View source

Sho 9 rated Pepe's 1 stars
a month ago
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First time trying PePe’s after being told by others to get the rice box. Although it tasted nice i was disappointed by the lack of chicken pieces. There was barely any! They only give 1 sauce per meal, how do you expect to have a dry chicken and rice box with 1 sauce? To top it all off the lady at the till said it was 50p extra for more sauce which i had to pay for as the tub was barely filled to the top. Please fix this issue, how you charging customers for sauces when the pricing are already high with a lack of quantity on chicken!
appu r madhav rated Pepe's 4 stars
3 months ago
Tried pepe peri peri and was pleasantly surprised. the peri peri chicken was really tasty. definitely felt like good value for money. overall a solid experience. have enough space for dining and just few small things could be improved to make it a full 5 🌟…
Aminul Islam Mahmud rated Pepe's 1 stars
3 months ago
The chicken I ordered with hot flavour. Look at the chicken! They put lemon flavour. Called them. They denied. Most expensive grill chicken in the East Ham

Reviews Summary

Review sentiment for Pepe’s, a fast food restaurant specializing in peri peri chicken, is predominantly negative based on recent customer feedback. Many reviewers report dissatisfaction with portion sizes, especially the lack of chicken in rice boxes, and widespread complaints focus on dry meals when insufficient sauce is provided—even noting extra charges for additional sauce. Food quality concerns are highlighted, with multiple reviews describing food as undercooked or unappetizing, including incidents of visibly pink chicken and stomach illnesses after dining. There is some evidence of repeat custom, yet long-time customers express disappointment at perceived declines in food quality.

Common themes in Pepe’s reviews include criticism of food hygiene, inadequate quantity for the price, and inconsistent flavoring. Customers in East Ham and London repeatedly mention poor food preparation, mistakes in flavor requests, and a mismatch between the brand’s usual standard and what was served. While one reviewer praised the charcoal chicken's taste and value, positive experiences are rare and often outweighed by negatives.

Overall, Pepe’s, with locations noted in London and East Ham, faces significant reputation challenges regarding food safety and consistency. Despite a single positive review citing excellent taste, the dominant narrative is frustration over quality, pricing, and hygiene. For those seeking fast food in London, current reviewer sentiment suggests caution when choosing Pepe’s.
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Frequently Asked Questions About Pepe's

Is the chicken at Pepe’s always cooked thoroughly?

Several reviews raise concerns about undercooked chicken, including reports of visibly pink meat and food safety issues. Pepe’s preparation standards may vary, and some customers have experienced improperly cooked food.

Does Pepe’s charge extra for additional sauce?

Yes, reviews state that Pepe’s generally includes one sauce per meal and charges an extra fee (such as 50p) for additional sauce. Some customers find the included portion small.

Where are Pepe’s locations mentioned in customer reviews?

Customers specifically mention Pepe’s locations in East Ham and London. Services are offered both for dine-in and via third-party delivery such as Uber Eats.

About Pepe's

Bbq Restaurants
Pepe’s is a fast food restaurant specializing in peri peri chicken dishes. The restaurant offers various grilled chicken options, such as rice boxes, wings, family platters, and peri peri chips, serving meals for dine-in and takeaway from several locations, including East Ham and London.

Pepe’s operates on a counter-service model with both in-person ordering at locations and online delivery via platforms such as Uber Eats. Menu customization is available, including choices of chicken flavor and add-ons like sauces. The restaurant sets specific prices for menu items and additional condiments, with meal orders sometimes subject to extra charges for extras such as sauces.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.