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Crosstown Fitness - West Loop Reviews

Rated 4.9 based on 257 Reviews

1031 W Madison St, Chicago, IL 60607, United States

Gyms | Chicago, IL

Published on
February 28, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of CrossTown Fitness - West Loop, as gleaned from the latest customer reviews, is notably positive. Customers praise the fitness center for its comprehensive and intensive workout regimes, highlighting the HIIT workouts as being particularly effective and diverse, appealing to both beginners and seasoned fitness enthusiasts. The trainers receive commendable mentions for their professionalism, supportive nature, and individualized attention to form and technique. The gym prides itself on a strong community ambiance, where members are friendly, and there is a noticeable sense of mutual encouragement and motivation. A reoccurring theme is the emphasis on inclusivity—irrespective of one’s fitness level—as well as the safe, welcoming environment cultivated by both staff and members. Reviews consistently mention the gym's aesthetic and well-maintained facilities, the variety in class schedules, and easy accessibility, such as ample parking, as significant contributors to customer satisfaction.

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What Customers Are Saying About Crosstown Fitness - West Loop?

Trustguide uses AI to extract key phrases from reviews about Crosstown Fitness - West Loop and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Crosstown Fitness - West Loop's customers had a positive experience.

Positive
Neutral
Negative

Crosstown Fitness - West Loop Ratings

5

As of Based on 257 revies as of Feb 28, 2024

Crosstown Fitness - West Loop Score

As of Based on 257 revies as of Feb 28, 2024

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Customer Reviews

As of Mar 13, 2024, 257 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Crosstown Fitness - West Loop's publicly available reviews View source

Nica B rated Crosstown Fitness - West Loop 5 stars
a week ago
I purchased a Groupon. The people that work there were very polite and willing to help me on my fitness journey. The classmates were also friendly, encouraging and welcoming. I definitely recommend this class to everyone at any level of getting fit.
Courtney Yablon rated Crosstown Fitness - West Loop 5 stars
3 months ago
The work out was great. Very intense and just a good workout. Definitely a good workout for people who already work out. I also see it being great for beginners who have a goal to be strong and finish the workout. The trainers were super supportive and came around with corrections on form if needed. A really good workout!
Adam Cullin rated Crosstown Fitness - West Loop 5 stars
3 months ago
Crosstown is a wonderful place to get strong or very strong. Great trainers, good class availability, you can always get in, even when busy. Excellent community as well. Lots of strong, kind folks. Safe place as well, you can be seen and cared for.

Frequently Asked Questions About Crosstown Fitness - West Loop

Is CrossTown Fitness suitable for beginners, or is it more geared towards experienced fitness enthusiasts?

CrossTown Fitness is suitable for individuals at all fitness levels, including beginners. The trainers are noted for providing support and guidance to everyone, tailoring workouts to accommodate different strengths and fitness goals.

How is the community environment at CrossTown Fitness - West Loop?

The community environment is often described as friendly, encouraging, and inclusive. There is a strong sense of camaraderie among members and staff, creating a supportive network that fosters motivation and a positive gym experience.

Does CrossTown Fitness offer flexible class schedules and does it have parking facilities?

Yes, CrossTown Fitness offers a variety of class timings, including early morning sessions, to suit different schedules. The gym is also noted for having convenient parking facilities, making it easy for members to access the gym.

About Crosstown Fitness - West Loop

Gyms

Industrial-chic training facility with treadmills, weights & TRX gear, plus a childcare room.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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